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Start selling digital products with Crevio
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Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
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At a Glance
Overview
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & iTunes. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$16.00
/ month
Gold
$36.00
/ month
Platinum
$60.00
/ month
Enterprise
Contact Us
Pros and Cons
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Small Business
86.95%
Mid Market
9.95%
Enterprise
3.09%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
53
- Acquire.io
- Adobe Connect
- Airtable
- AliveChat
- AppSumo
- Appy Pie
- Asana
- Asset Panda
- Avast Business Antivirus
- Basecamp
- Better Stack
- Bitbucket
- Box
- Calendly
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- ClickUp
- Creatio
- Deskxpand
- Discord
- Domain.com
- Dropbox
- Eventbrite
- Evernote
- Expensify
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- GitHub
- GitLab
- Gmail
- Google Ads Formerly AdWords
- Google Calendar
- Google Meet
- Google Sheets
- Helpshift
- HostWP.io
- HubSpot
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Intercom
- Intuit Mailchimp
- Jira
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Loyverse POS
- Mailture
- MeisterTask
- Microsoft Outlook
- Microsoft Teams
- Network Solutions
- Nimble
- Notion
- Odoo
- Omnisend
- OneDrive
- Paymo
- Pipedrive
- Rewind AI
- Ring Central
- RingCentral Contact Center
- RingCentral MVP
- Shippo
- Shopify
- Skuid
- Slack
- Smartsheet
- Squarespace
- Stripe
- Supportbench
- SurveyMonkey
- SysTools IMAP Migration Tool
- Todoist
- Toggl
- Trello
- Twilio
- Typeform
- Userlike
- V2 Cloud
- Vend
- Viewabo
- Vocal Voip
- Wix
- WooCommerce
- Xero
- Xperify
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zoho Workplace
- Zoom
- noCRM.io
Total integrations:
56
- Acquire.io
- Adobe Connect
- Airtable
- AliveChat
- AppSumo
- Appy Pie
- Asana
- Asset Panda
- Avast Business Antivirus
- Basecamp
- Better Stack
- Bitbucket
- Box
- Calendly
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- ClickUp
- Creatio
- Deskxpand
- Discord
- Domain.com
- Dropbox
- Eventbrite
- Evernote
- Expensify
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- GitHub
- GitLab
- Gmail
- Google Ads Formerly AdWords
- Google Calendar
- Google Meet
- Google Sheets
- Helpshift
- HostWP.io
- HubSpot
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Intercom
- Intuit Mailchimp
- Jira
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Loyverse POS
- Mailture
- MeisterTask
- Microsoft Outlook
- Microsoft Teams
- Network Solutions
- Nimble
- Notion
- Odoo
- Omnisend
- OneDrive
- Paymo
- Pipedrive
- Rewind AI
- Ring Central
- RingCentral Contact Center
- RingCentral MVP
- Shippo
- Shopify
- Skuid
- Slack
- Smartsheet
- Squarespace
- Stripe
- Supportbench
- SurveyMonkey
- SysTools IMAP Migration Tool
- Todoist
- Toggl
- Trello
- Twilio
- Typeform
- Userlike
- V2 Cloud
- Vend
- Viewabo
- Vocal Voip
- Wix
- WooCommerce
- Xero
- Xperify
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zoho Workplace
- Zoom
- noCRM.io
Top Alternatives
Categories
Common categories include: Help Desk Software, Live Chat Software, Digital Customer Service Platforms, and Customer Self-Service Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Appy Pie LLC
- Located in Warrenton, Virginia, United States
- Founded in 2014
