Suggested products
At a Glance
Help Desk Software
Live Chat Software
Overview
Freshdesk
Freshdesk is the preferred help desk system for small businesses. Customer service is just one facet of the expansive Freshworks toolkit. Freshdesk also has a ticket management system with AI automation that routes tickets to the most relevant, available agents with great efficiency. The platform ha… Learn more
Enterprise
Mid Market
Small Business
Chatter
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Enterprise
Mid Market
Small Business
Pricing
Started
$0
Per Month
Growth
$18
Per Month
Pro
$59
Per Month
Enterprise
$95
Per Month
Free Plan Available
Free Trial Available
Pricing Available
Chatter
$0
Per Month
Chatter Plus
$15
Per Month
Free Plan Available
Pricing Available
Pros & Cons
Freshdesk Pros
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
Freshdesk Cons
- Some key features like AI are only available on the most expensive plan.
Chatter Pros
There is not sufficient information
Chatter Cons
There is not sufficient information
Screenshots
Freshdesk
Chatter
Videos
Freshdesk
Chatter
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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