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Help Desk Software
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Freshdesk
Freshdesk is the preferred help desk system for small businesses. Customer service is just one facet of the expansive Freshworks toolkit. Freshdesk also has a ticket management system with AI automation that routes tickets to the most relevant, available agents with great efficiency. The platform ha… Learn more
Enterprise
Mid Market
Small Business
CometChat
CometChat helps you quickly add in-app messaging and voice & video calling to mobile apps and websites. Our SDKs, UI Kits, & widgets help developers of any skill set launch secure, feature-rich chat. Learn more
Enterprise
Mid Market
Small Business
Started
$0
Per Month
Growth
$18
Per Month
Pro
$59
Per Month
Enterprise
$95
Per Month
Free Plan Available
Free Trial Available
Pricing Available
Starter
$149
Per Month
Growth
$399
Per Month
Scale
$749
Per Month
Free Plan Available
Pricing Available
Freshdesk Pros
Freshdesk Cons
CometChat Pros
There is not sufficient information
CometChat Cons
There is not sufficient information
Freshdesk
CometChat
Freshdesk
CometChat
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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