FreshMail vs HelpCrunch

Take a look at how FreshMail and HelpCrunch stack up against each other across pricing, features, and support using feedback from real users like yourself. FreshMail scores 4.4 out of 5 from 32 reviews, while HelpCrunch has been rated 4.7 out of 5 from 204 reviews.
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FreshMail Logo

FreshMail

4.4
(32)
HelpCrunch Logo

HelpCrunch

4.7
(204)
At a Glance
FreshMail Logo
FreshMail
Starting at:
$14.00/month
HelpCrunch Logo
HelpCrunch
Starting at:
$15.00/month
Overview
FreshMail Logo
FreshMail
FreshMail is an email marketing software that lets users craft, send, and monitor email campaigns. The platform also offers numerous customizable templates, supports a lot of convenient automation features, and also has segmentation tools that can help deliver more insightful data. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
FreshMail
View 5 images
FreshMail Screenshots
HelpCrunch Logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
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Pricing
FreshMail Logo
FreshMail
Free trial available
Free plan available
Billing type Recurring Subscription
Unlimited
$14.00
/ month
Pay as you go
Contact Us
See all pricing
HelpCrunch Logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Reviewer's Segments
FreshMail Logo
FreshMail
Small Business
50.0%
Mid Market
40.63%
Enterprise
9.38%
HelpCrunch Logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Deployment
FreshMail Logo
FreshMail
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HelpCrunch Logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
FreshMail Logo
FreshMail
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HelpCrunch Logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
FreshMail Logo
FreshMail
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HelpCrunch Logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
FreshMail Logo
FreshMail
Total integrations: 18
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Drupal
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Jira
  • Joomla
  • Landingi
  • PayPal Payments Pro
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • SurveyMonkey
  • Twitter
  • WebWave
  • Wix
  • WooCommerce
  • Xero
  • Zapier
  • Zendesk
HelpCrunch Logo
HelpCrunch
Total integrations: 14
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Drupal
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Jira
  • Joomla
  • Landingi
  • PayPal Payments Pro
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • SurveyMonkey
  • Twitter
  • WebWave
  • Wix
  • WooCommerce
  • Xero
  • Zapier
  • Zendesk
Top Alternatives
FreshMail Logo
FreshMail
See all alternatives
HelpCrunch Logo
HelpCrunch
See all alternatives
Company Details
FreshMail Logo
FreshMail
  • By FreshMail Ltd
  • Located in London, United Kingdom
  • Founded in 2008
HelpCrunch Logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016