Freshsales vs Bitrix24 Comparison
At a Glance
Website Monitoring Software
CRM Software
Overview
Freshsales
Freshsales’ intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud-ca… Learn more
Enterprise
Mid Market
Small Business
Bitrix24
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 millio… Learn more
Enterprise
Mid Market
Small Business
Pricing
Free
$0
Per Month
Growth
$15
Per Month
Pro
$39
Per Month
Enterprise
$69
Per Month
Free Plan Available
Pricing Available
Basic
$61
Per Month
Standard
$124
Per Month
Professional
$249
Per Month
Enterprise
$499
Per Month
Free Plan Available
Pricing Available
Pros & Cons
Freshsales Pros
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- GDPR compliant and highly secure environment
- Excellent customer support
- Mobile app access for mobile workers
Freshsales Cons
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Bitrix24 Pros
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
Bitrix24 Cons
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
Screenshots
Freshsales
Bitrix24
Videos
Freshsales
Bitrix24
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Linux
On-premise
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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