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Freshsales vs Drift Comparison

Freshsales vs Drift Comparison
Freshsales

At a Glance

4.6

Website Monitoring Software

Starting at $0

Per Month

4.4

Conversational Marketing Software

Starting at $2,500

Per Month

Overview

Freshsales

Freshsales’ intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud-ca…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Drift

Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free

$0

Per Month

Growth

$15

Per Month

Pro

$39

Per Month

Enterprise

$69

Per Month

See Pricing Details

Free Plan Available

Pricing Available

Premium

$2,500

Per Month

Free Plan Available

Pricing Available

Pros & Cons

Freshsales Pros

  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
  • GDPR compliant and highly secure environment
  • Excellent customer support
  • Mobile app access for mobile workers

Freshsales Cons

  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts

Drift Pros

There is not sufficient information

Drift Cons

There is not sufficient information

Screenshots

Freshsales

Drift

Videos

Freshsales

Drift

Top Alternatives

Landbot

4.7

Starting at €0

Per Month

ActiveCampaign

4.6

Starting at $39

Per Month

Chatfuel

4.5

Starting at $0

Per Month

Deployment

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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