Freshsales vs iContact

Take a look at how Freshsales and iContact stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while iContact has been rated 4.1 out of 5 from 1237 reviews.
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Freshsales logo

Freshsales

4.5
(1,104)
iContact logo

iContact

4.1
(1,237)
At a Glance
Freshsales logo
Freshsales
Starting at:
$15.00/month
iContact logo
iContact
Starting at:
$23.00/month
Overview
Freshsales logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
iContact logo
iContact
iContact delivers professional email marketing features to ensure that it provides extensive features and tools across different stages and sizes to get real results for your campaigns. The platform is ideal for small businesses to want to leverage better campaigns with high-volume senders and su... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
iContact
View 5 images
iContact Screenshots
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Pricing
Freshsales logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
iContact logo
iContact
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Advanced
$23.00
/ month
See all pricing
Pros and Cons
Freshsales logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
iContact logo
iContact
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshsales logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
iContact logo
iContact
Small Business
64.92%
Mid Market
25.3%
Enterprise
9.78%
Deployment
Freshsales logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
iContact logo
iContact
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
iContact logo
iContact
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
iContact logo
iContact
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshsales logo
Freshsales
Total integrations: 16
  • Acuity Scheduling
  • Asana
  • CloudTalk
  • Copper Project
  • DocuSign
  • EverWebinar
  • Formidable Forms
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jotform
  • Jotform Apps
  • Kajabi
  • Mailmodo
  • Microsoft 365
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Salesforce Sales Cloud
  • SurveySparrow
  • Unbounce
  • Wix
  • Zoom
  • iPage by Bluehost
iContact logo
iContact
Total integrations: 12
  • Acuity Scheduling
  • Asana
  • CloudTalk
  • Copper Project
  • DocuSign
  • EverWebinar
  • Formidable Forms
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jotform
  • Jotform Apps
  • Kajabi
  • Mailmodo
  • Microsoft 365
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Salesforce Sales Cloud
  • SurveySparrow
  • Unbounce
  • Wix
  • Zoom
  • iPage by Bluehost
Top Alternatives
Freshsales logo
Freshsales
See all alternatives
iContact logo
iContact
See all alternatives
Company Details
Freshsales logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
iContact logo
iContact
  • By J2 Global, Inc.
  • Located in Los Angeles, California, United States
  • Founded in 1998