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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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iContact delivers professional email marketing features to ensure that it provides extensive features and tools across different stages and sizes to get real results for your campaigns. The platform is ideal for small businesses to want to leverage better campaigns with high-volume senders and su... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Advanced
$23.00
/ month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
64.92%
Mid Market
25.3%
Enterprise
9.78%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
17
- Acuity Scheduling
- Asana
- CloudTalk
- Copper Project
- DocuSign
- EverWebinar
- Formidable Forms
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jotform
- Jotform Apps
- Kajabi
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Salesforce Sales Cloud
- SurveySparrow
- Unbounce
- Wix
- Zoom
- iPage by Bluehost
Total integrations:
12
- Acuity Scheduling
- Asana
- CloudTalk
- Copper Project
- DocuSign
- EverWebinar
- Formidable Forms
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jotform
- Jotform Apps
- Kajabi
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Salesforce Sales Cloud
- SurveySparrow
- Unbounce
- Wix
- Zoom
- iPage by Bluehost
Top Alternatives
Categories
No common categories found.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By J2 Global, Inc.
- Located in Los Angeles, California, United States
- Founded in 1998
