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iContact
Effortless Email Marketing
4.1
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iContact Reviews & Product Details

iContact Overview
What is iContact?

iContact delivers professional email marketing features to ensure that it provides extensive features and tools across different stages and sizes to get real results for your campaigns. The platform is ideal for small businesses to want to leverage better campaigns with high-volume senders and subscribers.

Company J2 Global, Inc.
Year founded 1998
Company size 1001-5000 employees
Headquarters Los Angeles, California, United States
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Ask Questions about iContact
What iContact is best for?
How does iContact compare to SendPulse?
What are the pros and cons of iContact?
iContact Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
iContact Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
iContact Media
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iContact Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 06, 2025
iContact Logo
1,237 iContact Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
May 27, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It is a pro software for email marketing."
What do you like best about iContact?

it is very cost efficient and gives many senders at one time.

What do you dislike about iContact?

As such, I cannot think of anything that I dislike about it.

What problems is iContact solving and how is that benefiting you?

it makes email marketing easy and sending newsletters to potential clients has become easier.

Mid Market (51-1000 emp.)
May 20, 2019
 Source
Overall Rating:
5.0
Quincy B. avatar
Quincy B.
Salesperson
Share
"Good"
What do you like best about iContact?

The ease of use. It has made my job easy

What do you dislike about iContact?

Lack of updating. Not much changes over time.

What problems is iContact solving and how is that benefiting you?

Organization issues

Enterprise (> 1000 emp.)
May 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Indeed one of the easiest affordable email marketing "
What do you like best about iContact?

How we are able to customize and build list and send accordingly to the criteria of the list that was build.

What do you dislike about iContact?

I don’t like that you can’t have it at a discount monthly premium for long time customers it becomes bit of a sense of no appreciation for us long time customers

What problems is iContact solving and how is that benefiting you?

I’m solving effective email marketing and creating on a day to day basis effective communication between us and the business it self

Mid Market (51-1000 emp.)
Apr 30, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"frinedly"
What do you like best about iContact?

it saved all my contacts easily to find frineds

What do you dislike about iContact?

nothing everything perfect this is a very good app

What problems is iContact solving and how is that benefiting you?

more competitions

Enterprise (> 1000 emp.)
Apr 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome software"
What do you like best about iContact?

Although our company was weary about switching companies, we did try the free trial with iContact and have not looked back since. I love the fact that they provide you with training documentation and webinars. Every experience I've had with their customer support has always been superb.

What do you dislike about iContact?

I wish that they could have more templates.

What problems is iContact solving and how is that benefiting you?

iContact definitely saves me time in creating an email, and the awesome templates keep people intrigued with our company because it is different from the rest.

Small Business (50 or fewer emp.)
Apr 02, 2019
 Source
Overall Rating:
5.0
LB
Lauren B.
Magic Bubbles
Share
"Great for getting repeat business!"
What do you like best about iContact?

I like using iContact because each week, I upload our new customers into the database in which they will receive our email promotions. This is almost effortless as I can easily schedule who and when I want the emails sent to. It creates us A LOT of repeat business.

What do you dislike about iContact?

I wish I could clear out the sent folder and sometimes I have to resize images when they are too large. It would be so much more convenient if we could automatically resize images to fit the area and that are within the size requirements.

What problems is iContact solving and how is that benefiting you?

This helps us increase our repeat business. Once you set up the email templates, anyone in your office should be able to use it with ease!

Small Business (50 or fewer emp.)
Apr 01, 2019
 Source
Overall Rating:
5.0
MP
Maria P.
Agent
Share
"Helps business grow and become more successful "
What do you like best about iContact?

Easy sign up process, if any issues they have a great team support that’s answers every question lastly there is a free trial for those who are just thinking about signing up

What do you dislike about iContact?

The different price range between the $14 and the $99 one they should consider making one in between that is more affordable for small businesses

What problems is iContact solving and how is that benefiting you?

Icontact provides us with effective receiving as it has a 94% effective receiving to this date I have not failed to receive an email

Small Business (50 or fewer emp.)
Apr 01, 2019
 Source
Overall Rating:
5.0
AP
Adam P.
Brand And Digital Content Manager
Share
"With Icontact Pro I market my digital products more easily"
What do you like best about iContact?

Apart from the fact that I market my digital products more easily, Icontact Pro allows us to obtain a free 30-day trial to start email marketing campaigns, something that other software does not allow. I can obtain personalized reports and analyzes in real time, email marketing audit, e-mail design tests, among other things very useful to market via email

What do you dislike about iContact?

The technical support takes a little time to respond to the tickets that we have sent to them, something that can be improved in the future, for the rest it seems to me a great software for email marketing

What problems is iContact solving and how is that benefiting you?

We needed to push our emails to another level to improve digital sales, as well as organize our subscriber lists by groups to be able to segment in the best way, and thanks to Icontact Pro we were able to achieve it. This software allows us several advantages such as: obtaining reports and personalized analysis in real time, e-mail design tests, among other things very useful for digital commerce

Mid Market (51-1000 emp.)
Mar 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"This emailing program is very simplified and user friendly. "
What do you like best about iContact?

I loved the functions this system offered such as calendar and contacts.

What do you dislike about iContact?

I wish this program had an instant messaging function, to be able to use amongst co-workers.

What problems is iContact solving and how is that benefiting you?

The benefits would be of course sending important work content between co-workers and clients.

Mid Market (51-1000 emp.)
Mar 15, 2019
 Source
Overall Rating:
5.0
GJ
Grace J.
Marketing Manager
Share
"Great Tool for Your Business"
What do you like best about iContact?

I think the layouts are proficient and simple to modify. I like having the capacity to make bulletin information exchange frames that we can put on our site and connection to from different spots. It truly expands contact transformations and enables us to manufacture a database of connected contacts. iContact doesn't simply offer apparatuses, they give assets to enable us to use the instruments as successfully as possible. The help group at iContact is generally in all respects agreeable by means of email or telephone and can help control us through numerous issues rapidly. Their site is a decent asset for discovering answers for normal issues. I truly value that iContact gives email following data.

What do you dislike about iContact?

In spite of the fact that most email formats are anything but difficult to alter for basic alteration, refining the plans in an exceptionally specific manner can be convoluted. We once in a while can't get the dividing precisely the manner in which we need it. Sorting out the different contact records can be confounding at first. It requires some investment to see how to oversee and use your rundowns productively. I don't care for that there are breaking points to what number of contacts we can store in certain rundowns.

What problems is iContact solving and how is that benefiting you?

We use iContact to get new contacts and send our periodical messages with respect to our organization exercises, industry news, proposal demands and limited time offers. It's been a basic route for us to oversee clients and email inclinations. Robotizing the procedures of enlisting new contacts and conveying messages spares us a lot of time and has made our computerized advertising exercises progressively sorted out.