Freshsales vs Insightly CRM

Take a look at how Freshsales and Insightly CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while Insightly CRM has been rated 4.2 out of 5 from 886 reviews.
Freshsales logo

Freshsales

4.5
(1,104)
Insightly CRM logo

Insightly CRM

4.2
(886)
At a Glance
Freshsales logo
Freshsales
Starting at:
$0.00/month
Insightly CRM logo
Insightly CRM
Starting at:
$29.00/seat/month
Overview
Freshsales logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Insightly CRM logo
Insightly CRM
Popular among small to medium sized enterprises, Insightly is a SassS-based CRM platform with 1.5 million users globally. Users rely on the solution to manage customer data in a central platform, manage and nurture customer relationships, boost sales, and deliver projects in a timely manner. The ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Insightly CRM
View 6 images
Insightly CRM Screenshots
Pricing
Freshsales logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Insightly CRM logo
Insightly CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Plus
$29.00
per seat/ month
Professional
$49.00
per seat/ month
Enterprise
$99.00
per seat/ month
See all pricing
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Pros and Cons
Freshsales logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Insightly CRM logo
Insightly CRM
Pros
  • Compatible with Android and iOS devices
  • Visual dashboards for tracking important metrics
  • Data integrity, security, and regulatory compliance
  • Highly flexible appointments, calendaring, and events
  • Automated tracking and updates
Cons
  • No live chat support
  • Only available in one language
Reviewer's Segments
Freshsales logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Insightly CRM logo
Insightly CRM
Small Business
73.36%
Mid Market
19.64%
Enterprise
7.0%
Deployment
Freshsales logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Insightly CRM logo
Insightly CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Insightly CRM logo
Insightly CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Insightly CRM logo
Insightly CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
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Freshsales
See all alternatives
Insightly CRM logo
Insightly CRM
See all alternatives
Company Details
Freshsales logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
Insightly CRM logo
Insightly CRM
  • By Insightly, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2009