Freshsales vs Insightly CRM
Take a look at how
Freshsales
and
Insightly CRM
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Freshsales
scores
4.5
out of 5 from
1104
reviews, while
Insightly CRM
has been rated
4.2
out of 5 from
886
reviews.
Findstack
offers objective and comprehensive comparisons to help you find the best
software. We may earn a referral fee when you visit a vendor through our
links.
Learn more
Freshsales
4.5
( 1,104 )
Insightly CRM
4.2
( 886 )
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
Learn more about Crevio
At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Popular among small to medium sized enterprises, Insightly is a SassS-based CRM platform with 1.5 million users globally. Users rely on the solution to manage customer data in a central platform, manage and nurture customer relationships, boost sales, and deliver projects in a timely manner. The ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Plus
$29.00
per seat / month
Professional
$49.00
per seat / month
Enterprise
$99.00
per seat / month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- Compatible with Android and iOS devices
- Visual dashboards for tracking important metrics
- Data integrity, security, and regulatory compliance
- Highly flexible appointments, calendaring, and events
- Automated tracking and updates
- No live chat support
- Only available in one language
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
73.36%
Mid Market
19.64%
Enterprise
7.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
22
- AnyMeeting
- Asana
- Basecamp
- Box
- Buffer
- Calendar
- CloudTalk
- Constant Contact
- DocuSign
- Drift
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToMeeting
- Google Analytics
- Google Drive
- Hootsuite
- Hotjar
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intercom
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- Mixpanel
- Olark
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Proposify
- QuickBooks Online
- Reply
- Slack
- Smartsheet
- Smith.ai Live Website Chat
- Sprout Social
- Stripe
- SurveyMonkey
- SurveySparrow
- Trello
- Twilio
- WooCommerce
- Wrike
- Xero
- Zapier
- Zendesk
- Zoom
Total integrations:
38
- AnyMeeting
- Asana
- Basecamp
- Box
- Buffer
- Calendar
- CloudTalk
- Constant Contact
- DocuSign
- Drift
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToMeeting
- Google Analytics
- Google Drive
- Hootsuite
- Hotjar
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intercom
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- Mixpanel
- Olark
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Proposify
- QuickBooks Online
- Reply
- Slack
- Smartsheet
- Smith.ai Live Website Chat
- Sprout Social
- Stripe
- SurveyMonkey
- SurveySparrow
- Trello
- Twilio
- WooCommerce
- Wrike
- Xero
- Zapier
- Zendesk
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software, Sales Analytics Software, and Sales Platforms Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Insightly, Inc.
- Located in San Francisco, California, United States
- Founded in 2009
