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Freshsales vs Insightly CRM Comparison

Freshsales vs Insightly CRM Comparison

Freshsales
Insightly CRM

At a Glance

4.6

Website Monitoring Software

Starting at $0

Per Month

4.0

CRM Software

Starting at $29

per user, per month

Overview

Freshsales

Freshsales’ intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud-ca…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Insightly CRM

Popular among small to medium sized enterprises, Insightly is a SassS-based CRM platform with 1.5 million users globally. Users rely on the solution to manage customer data in a central platform, manage and nurture customer relationships, boost sales, and deliver projects in a timely manner. The pla…  Learn more

Target Market

Mid Market

Small Business

Pricing

Free

$0

Per Month

Growth

$15

Per Month

Pro

$39

Per Month

Enterprise

$69

Per Month

See Pricing Details

Free Plan Available

Pricing Available

Plus

$29

per user, per month

Professional

$49

per user, per month

Enterprise

$99

per user, per month

Free Plan Available

Pricing Available

Pros & Cons

Freshsales Pros

  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
  • GDPR compliant and highly secure environment
  • Excellent customer support
  • Mobile app access for mobile workers

Freshsales Cons

  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts

Insightly CRM Pros

  • Compatible with Android and iOS devices
  • Visual dashboards for tracking important metrics
  • Data integrity, security, and regulatory compliance
  • Highly flexible appointments, calendaring, and events
  • Automated tracking and updates
  • Customer support offered through a range of platforms
  • Convenient and intuitive interface

Insightly CRM Cons

  • No live chat support
  • Only available in one language

Screenshots

Freshsales

Insightly CRM

Videos

Freshsales

Freshsales CRM Demo | Freshsales Explained in Under 7 Minutes

Insightly CRM

This is Insightly CRM

Top Alternatives

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $78

per month

1CRM

4.2

Starting at $15

per user, per month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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