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Methodology
Freshsales
4.5
( 1,104 )
Lighthouse
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Lighthouse is an AI-native, cloud-based CRM and dealflow platform purpose-built for venture capital firms, angel syndicates, family offices and agents. It combines deal sourcing, continuous company and people enrichment, relationship/network mapping, interaction tracking across email/meetings/Lin... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Custom / Contact Sales
Contact Us
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- AI-native automation and signal detection tailored for VC workflows
- Continuous enrichment of companies and people reducing manual work
- Strong relationship mapping and warm-intro discovery
- Unified platform combining sourcing, CRM, automations and interaction tracking
- Mobile apps and API/SDK access
- No published transparent pricing — pricing is custom which complicates evaluation
- No public evidence of security/compliance certifications in reviewed sources
- Third-party integrations beyond core channels are not clearly documented
- Calendar scheduling/booking features not clearly described
- Post-investment LP reporting and deep portfolio financial modelling not clearly stated
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Documentation
- Live Online
- Videos
Integrations
Total integrations:
24
- Affinity
- Airtable
- Asana
- Attio
- Bookyourdata
- Calendar
- Capsule CRM
- Close
- CloudTalk
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot Marketing Hub
- Incrowd Interview
- Insightly CRM
- Intuit Mailchimp
- Involve.Me
- Keap
- Lyne.ai
- Mailmodo
- Microsoft 365
- Notion
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Slack
- Smith.ai Live Website Chat
- Storylane
- SugarCRM
- SurveySparrow
- Zoho CRM
- monday CRM
Total integrations:
12
- Affinity
- Airtable
- Asana
- Attio
- Bookyourdata
- Calendar
- Capsule CRM
- Close
- CloudTalk
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot Marketing Hub
- Incrowd Interview
- Insightly CRM
- Intuit Mailchimp
- Involve.Me
- Keap
- Lyne.ai
- Mailmodo
- Microsoft 365
- Notion
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Slack
- Smith.ai Live Website Chat
- Storylane
- SugarCRM
- SurveySparrow
- Zoho CRM
- monday CRM
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By BCUBE TECHNOLOGY Sagl
- Located in Via Pian Scairolo 11, 6915 Pambio-Noranco, Ticino, Switzerland
- Founded in 2017
