Freshsales vs WhatCounts

Take a look at how Freshsales and WhatCounts stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while WhatCounts has been rated 3.4 out of 5 from 14 reviews.
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Freshsales CRM Software logo

Freshsales

4.5
WhatCounts Email Marketing Software logo

WhatCounts

3.4

( 14 )

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At a Glance
Freshsales CRM Software logo
Freshsales
Starting at:
$15.00/month
WhatCounts Email Marketing Software logo
WhatCounts
Pricing not provided by vendor
Overview
Freshsales CRM Software logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Freshsales screenshot 1
Freshsales screenshot 2
Freshsales screenshot 3
Freshsales screenshot 4
Freshsales screenshot 5
WhatCounts Email Marketing Software logo
WhatCounts
WhatCounts is an email service provider backed by full-service technology and a full-service agency.  Their mission is to help businesses drive more revenue for companies they work with by leveraging our email experts and email marketing platform. WhatCounts also provides data management, softwar... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
WhatCounts
View 4 images
WhatCounts Screenshots
WhatCounts screenshot 1
WhatCounts screenshot 2
WhatCounts screenshot 3
WhatCounts screenshot 4
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Pricing
Freshsales CRM Software logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
WhatCounts Email Marketing Software logo
WhatCounts
No pricing information available
Pros and Cons
Freshsales CRM Software logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
WhatCounts Email Marketing Software logo
WhatCounts
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshsales CRM Software logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
WhatCounts Email Marketing Software logo
WhatCounts
Small Business
14.29%
Mid Market
64.29%
Enterprise
21.43%
Deployment
Freshsales CRM Software logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
WhatCounts Email Marketing Software logo
WhatCounts
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales CRM Software logo
Freshsales
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
WhatCounts Email Marketing Software logo
WhatCounts
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Freshsales CRM Software logo
Freshsales
  • Documentation
WhatCounts Email Marketing Software logo
WhatCounts
  • Documentation
Integrations
Freshsales CRM Software logo
Freshsales
Total integrations: 22
  • Act-On
  • Asana
  • Calendar
  • CloudTalk
  • DocuSign
  • Drupal
  • Eventbrite
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Analytics
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Involve.Me
  • Lyne.ai
  • Mailmodo
  • Marketo
  • Microsoft 365
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • Snowflake
  • SurveyMonkey
  • SurveySparrow
  • Tableau
  • Trello
  • WooCommerce
  • Zapier
  • Zendesk
WhatCounts Email Marketing Software logo
WhatCounts
Total integrations: 16
  • Act-On
  • Asana
  • Calendar
  • CloudTalk
  • DocuSign
  • Drupal
  • Eventbrite
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Analytics
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Involve.Me
  • Lyne.ai
  • Mailmodo
  • Marketo
  • Microsoft 365
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • Snowflake
  • SurveyMonkey
  • SurveySparrow
  • Tableau
  • Trello
  • WooCommerce
  • Zapier
  • Zendesk
Top Alternatives
Freshsales CRM Software logo
Freshsales
See all alternatives
WhatCounts Email Marketing Software logo
WhatCounts
See all alternatives
Company Details
Freshsales CRM Software logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
WhatCounts Email Marketing Software logo
WhatCounts
  • By WhatCounts, Inc.
  • Located in Seattle, WA, USA
  • Founded in 2000