Gist vs Zendesk Chat

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Gist logo

Gist

4.6
(215)
At a Glance
Gist logo
Gist
Starting at:
$29.00/month
Zendesk Chat logo
Zendesk Chat
Starting at:
$49.00/month
Overview
Gist logo
Gist
Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple co... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gist
View 4 images
Gist Screenshots
Zendesk Chat logo
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Chat
View 6 images
Zendesk Chat Screenshots
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Pricing
Gist logo
Gist
Free trial available
Free plan available
Billing type Recurring Subscription
Professional
$29.00
/ month
Premium
$99.00
/ month
See all pricing
Zendesk Chat logo
Zendesk Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
Pros and Cons
Gist logo
Gist
Pros
  • Free plan is quite comprehensive
  • Supports advanced cross-channel messaging
  • Offers buildable forms and popups
Cons
  • Clunky chat history functionality
  • Limited integrations
Zendesk Chat logo
Zendesk Chat
Pros
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Cons
  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
Gist logo
Gist
Small Business
93.95%
Mid Market
5.12%
Enterprise
0.93%
Zendesk Chat logo
Zendesk Chat
Insufficient data to show segment split
Deployment
Gist logo
Gist
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zendesk Chat logo
Zendesk Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Gist logo
Gist
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zendesk Chat logo
Zendesk Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Gist logo
Gist
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zendesk Chat logo
Zendesk Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Gist logo
Gist
Total integrations: 25
  • Aircall
  • Airtable
  • Asana
  • BigCommerce
  • Calendly
  • Cyclr
  • Dropbox
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • HubSpot
  • HubSpot Operations Hub
  • Intercom
  • Jira
  • Loom
  • Microsoft Excel
  • Microsoft Teams
  • Pipedrive
  • Slack
  • Squarespace
  • Stripe
  • SurveyMonkey
  • TeamViewer
  • Trello
  • Twilio
  • WhatsApp Business
  • Wix
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zoom
  • Zowie
Zendesk Chat logo
Zendesk Chat
Total integrations: 21
  • Aircall
  • Airtable
  • Asana
  • BigCommerce
  • Calendly
  • Cyclr
  • Dropbox
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • HubSpot
  • HubSpot Operations Hub
  • Intercom
  • Jira
  • Loom
  • Microsoft Excel
  • Microsoft Teams
  • Pipedrive
  • Slack
  • Squarespace
  • Stripe
  • SurveyMonkey
  • TeamViewer
  • Trello
  • Twilio
  • WhatsApp Business
  • Wix
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zoom
  • Zowie
Top Alternatives
Gist logo
Gist
See all alternatives
Zendesk Chat logo
Zendesk Chat
See all alternatives
Company Details
Gist logo
Gist
  • By Gist
  • Located in Tampa, Florida, United States
  • Founded in 2016
Zendesk Chat logo
Zendesk Chat
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007