Gorgias vs Helpshift

Take a look at how Gorgias and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. Gorgias scores 4.6 out of 5 from 504 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
Share
Advertising disclosure: Findstack offers objective, editorially independent comparisons to help you find the best software. Some links on this page are affiliate links — we may earn a commission when you visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings, rankings, or reviews. Disclosure policy | Methodology
Gorgias Help Desk Software logo

Gorgias

4.6

( 504 )

Helpshift Live Chat Software logo

Helpshift

4.3

( 379 )

Start selling digital products with Crevio
Crevio E-Commerce Platforms logo
Crevio
Sponsored
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se... Learn more about Crevio
At a Glance
Gorgias Help Desk Software logo
Gorgias
Starting at:
$10.00/month
Helpshift Live Chat Software logo
Helpshift
Starting at:
$150.00/month
Overview
Gorgias Help Desk Software logo
Gorgias
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gorgias
View 5 images
Gorgias Screenshots
Gorgias screenshot 1
Gorgias screenshot 2
Gorgias screenshot 3
Gorgias screenshot 4
Gorgias screenshot 5
Helpshift Live Chat Software logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Gorgias Help Desk Software logo
Gorgias
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
See all pricing
Helpshift Live Chat Software logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Enterprise Plan
Contact Us
Growth Plan
Contact Us
See all pricing
Reviewer's Segments
Gorgias Help Desk Software logo
Gorgias
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Helpshift Live Chat Software logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
Gorgias Help Desk Software logo
Gorgias
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Live Chat Software logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Gorgias Help Desk Software logo
Gorgias
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Helpshift Live Chat Software logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Gorgias Help Desk Software logo
Gorgias
  • Documentation
Helpshift Live Chat Software logo
Helpshift
  • Documentation
Integrations
Gorgias Help Desk Software logo
Gorgias
Total integrations: 21
  • Adobe Commerce (Magento Commerce)
  • AppsFlyer
  • Asana
  • Attentive
  • BigCommerce Enterprise
  • Bold
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Helpdesk
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Klaviyo
  • KrispCall
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • PartnerStack
  • Playvox
  • Postscript
  • Remarkety
  • Segment
  • SendBird
  • ShipBob
  • Shogun Frontend
  • Shopify
  • Slack
  • Stamped
  • SurveyMonkey
  • Trello
  • Trustpilot
  • Twilio
  • Twitter
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zendesk
  • Zowie
Helpshift Live Chat Software logo
Helpshift
Total integrations: 28
  • Adobe Commerce (Magento Commerce)
  • AppsFlyer
  • Asana
  • Attentive
  • BigCommerce Enterprise
  • Bold
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Helpdesk
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Klaviyo
  • KrispCall
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • PartnerStack
  • Playvox
  • Postscript
  • Remarkety
  • Segment
  • SendBird
  • ShipBob
  • Shogun Frontend
  • Shopify
  • Slack
  • Stamped
  • SurveyMonkey
  • Trello
  • Trustpilot
  • Twilio
  • Twitter
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zendesk
  • Zowie
Top Alternatives
Gorgias Help Desk Software logo
Gorgias
See all alternatives
Helpshift Live Chat Software logo
Helpshift
See all alternatives
Company Details
Gorgias Help Desk Software logo
Gorgias
  • By Gorgias Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015
Helpshift Live Chat Software logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012