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Supportbench
4.9
( 80 )
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At a Glance
Overview
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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SupportBench is a customer support and service management platform that provides businesses with tools for managing customer interactions, tickets, and service level agreements (SLAs). It offers features such as multi-channel support, reporting, and analytics to help companies deliver personalize... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
No pricing information available
Reviewer's Segments
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Small Business
65.0%
Mid Market
26.25%
Enterprise
8.75%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
18
- Adobe Commerce (Magento Commerce)
- Asana
- Attentive
- BigCommerce Enterprise
- Bold
- Freshdesk
- Gmail
- Google Calendar
- Helpdesk
- HubSpot
- Intercom
- Jira
- Klaviyo
- Meta for Business
- Microsoft Teams
- PartnerStack
- Postscript
- Remarkety
- Salesforce Sales Cloud
- Shogun Frontend
- Shopify
- Slack
- Stripe
- Trello
- Trustpilot
- Twilio
- Wix Ecommerce
- Yotpo
- Zapier
- Zendesk
- Zowie
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Asana
- Attentive
- BigCommerce Enterprise
- Bold
- Freshdesk
- Gmail
- Google Calendar
- Helpdesk
- HubSpot
- Intercom
- Jira
- Klaviyo
- Meta for Business
- Microsoft Teams
- PartnerStack
- Postscript
- Remarkety
- Salesforce Sales Cloud
- Shogun Frontend
- Shopify
- Slack
- Stripe
- Trello
- Trustpilot
- Twilio
- Wix Ecommerce
- Yotpo
- Zapier
- Zendesk
- Zowie
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By Gorgias Inc.
- Located in San Francisco, California, United States
- Founded in 2015
- By Supportbench Services Inc.
- Located in Vancouver, BC, Canada
- Founded in 2015
