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Zendesk Chat
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At a Glance
Overview
The powerful all-in-one platform that makes it easier for customers to find, book, and pay for your services online—instantly. No technical experience necessary. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$19.00
/ month
Pro
$79.00
/ month
Ultimate
$199.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
Small Business
48.0%
Mid Market
52.0%
Enterprise
0.0%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
8
- Aircall
- Better Stack
- Dropbox
- Dropbox Business
- Duda
- Gmail
- Google Calendar
- Google My Business
- Google Workspace
- Intercom
- Loom
- Microsoft Excel
- Pipedrive
- Site123
- Sitecore Experience Manager
- Stripe
- TeamViewer
- WhatsApp Business
- Yext
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zowie
Total integrations:
17
- Aircall
- Better Stack
- Dropbox
- Dropbox Business
- Duda
- Gmail
- Google Calendar
- Google My Business
- Google Workspace
- Intercom
- Loom
- Microsoft Excel
- Pipedrive
- Site123
- Sitecore Experience Manager
- Stripe
- TeamViewer
- WhatsApp Business
- Yext
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By GoSite
- Located in San Diego, California, United States
- Founded in 2013
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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