Help Scout vs Zoho SalesIQ

Take a look at how Help Scout and Zoho SalesIQ stack up against each other across pricing, features, and support using feedback from real users like yourself. Help Scout scores 4.4 out of 5 from 401 reviews, while Zoho SalesIQ has been rated 4.4 out of 5 from 250 reviews.
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Help Scout Help Desk Software logo

Help Scout

4.4

( 401 )

Zoho SalesIQ Live Chat Software logo

Zoho SalesIQ

4.4

( 250 )

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At a Glance
Help Scout Help Desk Software logo
Help Scout
Starting at:
$25.00/month
Zoho SalesIQ Live Chat Software logo
Zoho SalesIQ
Starting at:
$10.00/month
Overview
Help Scout Help Desk Software logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Help Scout screenshot 1
Help Scout screenshot 2
Help Scout screenshot 3
Help Scout screenshot 4
Help Scout screenshot 5
Zoho SalesIQ Live Chat Software logo
Zoho SalesIQ
Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and engage with their website visitors in real time. It offers a wide range of features including website visitor tracking, chat support, lead capture, and analytics. As part of the overall Zoho eco... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho SalesIQ
View 5 images
Zoho SalesIQ Screenshots
Zoho SalesIQ screenshot 1
Zoho SalesIQ screenshot 2
Zoho SalesIQ screenshot 3
Zoho SalesIQ screenshot 4
Zoho SalesIQ screenshot 5
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Pricing
Help Scout Help Desk Software logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
Zoho SalesIQ Live Chat Software logo
Zoho SalesIQ
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Basic
$10.00
/ month
Professional
$17.00
/ month
Enterprise
$25.00
/ month
See all pricing
Reviewer's Segments
Help Scout Help Desk Software logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Zoho SalesIQ Live Chat Software logo
Zoho SalesIQ
Small Business
72.8%
Mid Market
21.2%
Enterprise
6.0%
Deployment
Help Scout Help Desk Software logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zoho SalesIQ Live Chat Software logo
Zoho SalesIQ
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Help Scout Help Desk Software logo
Help Scout
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Zoho SalesIQ Live Chat Software logo
Zoho SalesIQ
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Help Scout Help Desk Software logo
Help Scout
  • Documentation
Zoho SalesIQ Live Chat Software logo
Zoho SalesIQ
  • Documentation
Integrations
Help Scout Help Desk Software logo
Help Scout
Total integrations: 13
  • Agile CRM
  • Close
  • CloudTalk
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Workspace
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jimdo
  • Kinsta
  • OnePageCRM
  • PartnerStack
  • Pinecone
  • Provide Support Live Chat
  • Shopify
  • SurveyMonkey
  • Testimonial
  • Wix
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Flow
  • Zoho Marketing Automation
  • Zowie
Zoho SalesIQ Live Chat Software logo
Zoho SalesIQ
Total integrations: 11
  • Agile CRM
  • Close
  • CloudTalk
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Workspace
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jimdo
  • Kinsta
  • OnePageCRM
  • PartnerStack
  • Pinecone
  • Provide Support Live Chat
  • Shopify
  • SurveyMonkey
  • Testimonial
  • Wix
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Flow
  • Zoho Marketing Automation
  • Zowie
Top Alternatives
Help Scout Help Desk Software logo
Help Scout
See all alternatives
Zoho SalesIQ Live Chat Software logo
Zoho SalesIQ
See all alternatives
Company Details
Help Scout Help Desk Software logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011
Zoho SalesIQ Live Chat Software logo
Zoho SalesIQ
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000