HelpCrunch vs Shorby

Take a look at how HelpCrunch and Shorby stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while Shorby has been rated 4.0 out of 5 from 10 reviews.
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HelpCrunch Logo

HelpCrunch

4.7
(204)
Shorby Logo

Shorby

4.0
(10)
At a Glance
HelpCrunch Logo
HelpCrunch
Starting at:
$15.00/month
Shorby Logo
Shorby
Starting at:
$15.00/
Overview
HelpCrunch Logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
Shorby Logo
Shorby
Shorby is a tool designed to help businesses and individuals create and share short videos on social media platforms. It features a user-friendly central dash, allowing even those with little video editing experience to create professional-looking content. With its wide range of features, such as... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Shorby
View 3 images
Shorby Screenshots
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Pricing
HelpCrunch Logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Shorby Logo
Shorby
Free trial available
Free plan available
Billing type Recurring Subscription
ROCKET
$15.00
PRO
$29.00
AGENCY
$99.00
See all pricing
Reviewer's Segments
HelpCrunch Logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Shorby Logo
Shorby
Small Business
100.0%
Mid Market
0.0%
Enterprise
0.0%
Deployment
HelpCrunch Logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Shorby Logo
Shorby
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HelpCrunch Logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Shorby Logo
Shorby
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
HelpCrunch Logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Shorby Logo
Shorby
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
HelpCrunch Logo
HelpCrunch
Total integrations: 8
  • Adobe Commerce (Magento Commerce)
  • Drupal
  • Facebook
  • Google Analytics 360 Formerly Google Analytics Premium
  • Instagram
  • Joomla
  • Patreon
  • Pinterest
  • Pipedrive
  • Skype
  • Snapchat
  • SourceForge
  • Squarespace
  • Telegram
  • Twitter
  • Wix
  • Zapier
  • Zoom
Shorby Logo
Shorby
Total integrations: 11
  • Adobe Commerce (Magento Commerce)
  • Drupal
  • Facebook
  • Google Analytics 360 Formerly Google Analytics Premium
  • Instagram
  • Joomla
  • Patreon
  • Pinterest
  • Pipedrive
  • Skype
  • Snapchat
  • SourceForge
  • Squarespace
  • Telegram
  • Twitter
  • Wix
  • Zapier
  • Zoom
Top Alternatives
HelpCrunch Logo
HelpCrunch
See all alternatives
Shorby Logo
Shorby
See all alternatives
Company Details
HelpCrunch Logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016
Shorby Logo
Shorby
  • By Shorby
  • Located in Not publicly specified
  • Founded in 2018