HelpCrunch vs Smith.ai Live Website Chat
Take a look at how
HelpCrunch
and
Smith.ai Live Website Chat
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
HelpCrunch
scores
4.7
out of 5 from
204
reviews, while
Smith.ai Live Website Chat
has been rated
4.8
out of 5 from
21
reviews.
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Methodology
HelpCrunch
4.7
( 204 )
Smith.ai Live Website Chat
4.8
( 21 )
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At a Glance
Overview
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Reviewer's Segments
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
14
- AWeber
- Adobe Commerce (Magento Commerce)
- Agile CRM
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Drupal
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- Intercom
- Joomla
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- PrestaShop
- Redtail CRM
- Reisift
- Shopify
- Slack
- Squarespace
- Streak
- Thryv
- Trello
- Wave
- Wise Agent
- Wix
- Zapier
- Zendesk
- Zoho CRM
- iContact
Total integrations:
42
- AWeber
- Adobe Commerce (Magento Commerce)
- Agile CRM
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Drupal
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- Intercom
- Joomla
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- PrestaShop
- Redtail CRM
- Reisift
- Shopify
- Slack
- Squarespace
- Streak
- Thryv
- Trello
- Wave
- Wise Agent
- Wix
- Zapier
- Zendesk
- Zoho CRM
- iContact
Top Alternatives
Categories
No common categories found.
Company Details
- By HelpCrunch
- Located in San Francisco, CA, USA
- Founded in 2016
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
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