Helpdesk vs Tidio

Take a look at how Helpdesk and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. Helpdesk scores 4.6 out of 5 from 30 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.

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Helpdesk

4.6

(30)

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Tidio

4.7

(1,413)

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At a Glance

Helpdesk

Pricing not provided by vendor

4.6

(30)

Help Desk Software

Tidio

Starting at:

$19.00/month

4.7

(1,413)

Customer Service Software

Overview

Helpdesk

HelpDesk is a help desk software that allows companies to manage customer support requests and communications through a structured ticketing system... Learn more

HelpDesk is a help desk software that allows companies to manage customer support requests and communications through a structured ticketing system. It provides features like ticket creation, assignment, tracking, prioritization, agent collaboration, automation, reporting, and integration with ot... Learn more

Capabilities

AI Enabled
API Available
Open Source
CLI Available

Images

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Tidio

Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-us... Learn more

Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more

Capabilities