Helpshift vs Agile CRM

Take a look at how Helpshift and Agile CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Helpshift scores 4.3 out of 5 from 379 reviews, while Agile CRM has been rated 4.1 out of 5 from 344 reviews.
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Helpshift Logo

Helpshift

4.3
(379)
Agile CRM Logo

Agile CRM

4.1
(344)
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At a Glance
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Agile CRM Logo
Agile CRM
Starting at:
$8.99/month
Overview
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
Agile CRM Logo
Agile CRM
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Agile CRM
View 5 images
Agile CRM Screenshots
Agile CRM screenshot 1
Agile CRM screenshot 2
Agile CRM screenshot 3
Agile CRM screenshot 4
Agile CRM screenshot 5
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Pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Agile CRM Logo
Agile CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
See all pricing
Pros and Cons
Helpshift Logo
Helpshift
Pros

Not enough data available.

Cons

Not enough data available.

Agile CRM Logo
Agile CRM
Pros
  • Free plan for up to 10 users
  • Cloud-based environment for quick scaling
  • Multi-cloud chat windows
  • Workflow automation and easy data entry
  • Extensive customer support
Cons
  • Only available in English
  • Not suitable for on-premises deployment
Reviewer's Segments
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Agile CRM Logo
Agile CRM
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Deployment
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Agile CRM Logo
Agile CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Helpshift Logo
Helpshift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Agile CRM Logo
Agile CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Helpshift Logo
Helpshift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Agile CRM Logo
Agile CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Helpshift Logo
Helpshift
Total integrations: 28
  • Amazon SES
  • AppsFlyer
  • Asana
  • ClickDesk
  • CloudTalk
  • Desk.com
  • Dropbox Business
  • FreshBooks
  • Freshdesk
  • FullContact
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Help Scout
  • Helpdesk
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • LiveHelpNow
  • Meta for Business
  • Microsoft Exchange
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pinecone
  • Playvox
  • Plivo
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveyMonkey
  • Tidio
  • Trello
  • Twilio
  • Twitter
  • UserVoice
  • Zapier
  • Zendesk
  • n8n
Agile CRM Logo
Agile CRM
Total integrations: 16
  • Amazon SES
  • AppsFlyer
  • Asana
  • ClickDesk
  • CloudTalk
  • Desk.com
  • Dropbox Business
  • FreshBooks
  • Freshdesk
  • FullContact
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Help Scout
  • Helpdesk
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • LiveHelpNow
  • Meta for Business
  • Microsoft Exchange
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pinecone
  • Playvox
  • Plivo
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveyMonkey
  • Tidio
  • Trello
  • Twilio
  • Twitter
  • UserVoice
  • Zapier
  • Zendesk
  • n8n
Top Alternatives
Helpshift Logo
Helpshift
See all alternatives
Agile CRM Logo
Agile CRM
See all alternatives
Company Details
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012
Agile CRM Logo
Agile CRM
  • By Agile CRM
  • Located in Plano, Texas, United States
  • Founded in 2013