Helpshift vs CometChat

Take a look at how Helpshift and CometChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Helpshift scores 4.3 out of 5 from 379 reviews, while CometChat has been rated 4.8 out of 5 from 83 reviews.
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Helpshift Live Chat Software logo

Helpshift

4.3

( 379 )

CometChat Live Chat Software logo

CometChat

4.8

( 83 )

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At a Glance
Helpshift Live Chat Software logo
Helpshift
Starting at:
$150.00/month
CometChat Live Chat Software logo
CometChat
Starting at:
$149.00/month
Overview
Helpshift Live Chat Software logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
CometChat Live Chat Software logo
CometChat
CometChat helps you quickly add in-app messaging and voice & video calling to mobile apps and websites. Our SDKs, UI Kits, & widgets help developers of any skill set launch secure, feature-rich chat. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
CometChat
View 5 images
CometChat Screenshots
CometChat screenshot 1
CometChat screenshot 2
CometChat screenshot 3
CometChat screenshot 4
CometChat screenshot 5
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Pricing
Helpshift Live Chat Software logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
CometChat Live Chat Software logo
CometChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$149.00
/ month
Growth
$399.00
/ month
Scale
$749.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Helpshift Live Chat Software logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
CometChat Live Chat Software logo
CometChat
Small Business
83.13%
Mid Market
15.66%
Enterprise
1.2%
Deployment
Helpshift Live Chat Software logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
CometChat Live Chat Software logo
CometChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Helpshift Live Chat Software logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
CometChat Live Chat Software logo
CometChat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Helpshift Live Chat Software logo
Helpshift
  • Documentation
CometChat Live Chat Software logo
CometChat
  • Documentation
Integrations
Helpshift Live Chat Software logo
Helpshift
Total integrations: 28
  • Angular
  • AppsFlyer
  • Asana
  • BigCommerce
  • Bubble
  • Desk.com
  • Discord
  • Dropbox Business
  • Drupal
  • Firebase
  • Flutter
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Kotlin
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Moodle
  • Node.js
  • Playvox
  • PrestaShop
  • React
  • Segment
  • SendBird
  • Shopify
  • Slack
  • SurveyMonkey
  • Swift
  • Trello
  • Twilio
  • Twitter
  • Webflow
  • Wix
  • Xamarin
  • Zapier
  • Zendesk
CometChat Live Chat Software logo
CometChat
Total integrations: 22
  • Angular
  • AppsFlyer
  • Asana
  • BigCommerce
  • Bubble
  • Desk.com
  • Discord
  • Dropbox Business
  • Drupal
  • Firebase
  • Flutter
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Kotlin
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Moodle
  • Node.js
  • Playvox
  • PrestaShop
  • React
  • Segment
  • SendBird
  • Shopify
  • Slack
  • SurveyMonkey
  • Swift
  • Trello
  • Twilio
  • Twitter
  • Webflow
  • Wix
  • Xamarin
  • Zapier
  • Zendesk
Top Alternatives
Helpshift Live Chat Software logo
Helpshift
See all alternatives
CometChat Live Chat Software logo
CometChat
See all alternatives
Company Details
Helpshift Live Chat Software logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012
CometChat Live Chat Software logo
CometChat
  • By CometChat, Inc.
  • Located in Denver, CO, United States
  • Founded in 2009