Helpshift vs Inbenta Chatbots
Take a look at how
Helpshift
and
Inbenta Chatbots
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Helpshift
scores
4.3
out of 5 from
379
reviews, while
Inbenta Chatbots
has been rated
4.0
out of 5 from
1
reviews.
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Methodology
Inbenta Chatbots
4.0
( 1 )
Start selling digital products with Crevio
5.0
(1)
Free plan available
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At a Glance
Overview
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Inbenta is a unique conversational AI platform built to help employees automate personalized interaction at scale with customers. The technology is made to provide quick and accurate answers, provide customers withhigh quality guides, allowing agents to deal with more complex queries. The goal is... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
No pricing information available
Reviewer's Segments
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Small Business
0.0%
Mid Market
100.0%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
28
- AppsFlyer
- Asana
- Desk.com
- Dropbox Business
- Freshdesk
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- LiveChat
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Playvox
- Salesforce Service Cloud
- Segment
- SendBird
- Shopify
- Slack
- SurveyMonkey
- Trello
- Twilio
- WhatsApp Business
- Zapier
- Zendesk
Total integrations:
14
- AppsFlyer
- Asana
- Desk.com
- Dropbox Business
- Freshdesk
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- LiveChat
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Playvox
- Salesforce Service Cloud
- Segment
- SendBird
- Shopify
- Slack
- SurveyMonkey
- Trello
- Twilio
- WhatsApp Business
- Zapier
- Zendesk
Top Alternatives
Categories
No common categories found.
Company Details
- By Helpshift, Inc.
- Located in San Francisco, CA, USA
- Founded in 2012
- By Inbenta Holdings Inc.
- Located in Foster City, California, United States
- Founded in 2005
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