Helpshift vs Provide Support Live Chat
Take a look at how
Helpshift
and
Provide Support Live Chat
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Helpshift
scores
4.3
out of 5 from
379
reviews, while
Provide Support Live Chat
has been rated
4.4
out of 5 from
16
reviews.
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Provide Support Live Chat
4.4
( 16 )
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At a Glance
Overview
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
Reviewer's Segments
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
28
- Adobe Commerce (Magento Commerce)
- AppsFlyer
- Asana
- BigCommerce
- Desk.com
- Dropbox Business
- Drupal
- Freshdesk
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Help Scout
- HubSpot
- Intercom
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Pipedrive
- Playvox
- Segment
- SendBird
- Shopify
- Slack
- Squarespace
- SurveyMonkey
- Trello
- Twilio
- Volusion
- Wix
- Zapier
- Zendesk
- Zoho CRM
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- AppsFlyer
- Asana
- BigCommerce
- Desk.com
- Dropbox Business
- Drupal
- Freshdesk
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Help Scout
- HubSpot
- Intercom
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Pipedrive
- Playvox
- Segment
- SendBird
- Shopify
- Slack
- Squarespace
- SurveyMonkey
- Trello
- Twilio
- Volusion
- Wix
- Zapier
- Zendesk
- Zoho CRM
Top Alternatives
Categories
No common categories found.
Company Details
- By Helpshift, Inc.
- Located in San Francisco, CA, USA
- Founded in 2012
- By Provide Support, LLC
- Located in New York, NY, United States
- Founded in 2003
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