Helpshift vs Smith.ai Live Website Chat
Take a look at how
Helpshift
and
Smith.ai Live Website Chat
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Helpshift
scores
4.3
out of 5 from
379
reviews, while
Smith.ai Live Website Chat
has been rated
4.8
out of 5 from
21
reviews.
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Methodology
Smith.ai Live Website Chat
4.8
( 21 )
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At a Glance
Overview
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Enterprise Plan
Contact Us
Growth Plan
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Reviewer's Segments
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
28
- AWeber
- Agile CRM
- AppsFlyer
- Asana
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Desk.com
- Drip
- Dropbox Business
- Follow Up Boss
- Freshdesk
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- Intercom
- Intuit Mailchimp
- Keap
- Kit
- Lawmatics
- Mailshake
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- Playvox
- PracticePanther
- Redtail CRM
- Reisift
- Segment
- SendBird
- Shopify
- Slack
- Streak
- SurveyMonkey
- Thryv
- Trello
- Twilio
- Wave
- Wise Agent
- Zapier
- Zendesk
- Zoho CRM
- iContact
Total integrations:
42
- AWeber
- Agile CRM
- AppsFlyer
- Asana
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Desk.com
- Drip
- Dropbox Business
- Follow Up Boss
- Freshdesk
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- Intercom
- Intuit Mailchimp
- Keap
- Kit
- Lawmatics
- Mailshake
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- Playvox
- PracticePanther
- Redtail CRM
- Reisift
- Segment
- SendBird
- Shopify
- Slack
- Streak
- SurveyMonkey
- Thryv
- Trello
- Twilio
- Wave
- Wise Agent
- Zapier
- Zendesk
- Zoho CRM
- iContact
Top Alternatives
Categories
No common categories found.
Company Details
- By Helpshift, Inc.
- Located in San Francisco, CA, USA
- Founded in 2012
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
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