HubSpot Service Hub vs LivePerson
Take a look at how
HubSpot Service Hub
and
LivePerson
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
HubSpot Service Hub
scores
4.4
out of 5 from
2172
reviews, while
LivePerson
has been rated
4.2
out of 5 from
158
reviews.
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offers objective and comprehensive comparisons to help you find the best
software. We may earn a referral fee when you visit a vendor through our
links.
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HubSpot Service Hub
4.4
( 2,172 )
LivePerson
4.2
( 158 )
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At a Glance
Overview
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
Pros and Cons
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
10
- Airtable
- Canva
- Contentful
- Gmail
- Google Sheets
- Helpdesk
- HubSpot Email Hosting
- Intuit Mailchimp
- Pinecone
- Salesforce Sales Cloud
- Shopify
- SnapEngage
- SugarCRM
- Trello
- Zapier
Total integrations:
5
- Airtable
- Canva
- Contentful
- Gmail
- Google Sheets
- Helpdesk
- HubSpot Email Hosting
- Intuit Mailchimp
- Pinecone
- Salesforce Sales Cloud
- Shopify
- SnapEngage
- SugarCRM
- Trello
- Zapier
Top Alternatives
Categories
Common categories include: Conversational Support Software.
Company Details
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
- By LivePerson, Inc.
- Located in New York, NY, United States
- Founded in 1995
