Intercom vs Smith.ai Live Website Chat

Take a look at how Intercom and Smith.ai Live Website Chat stack up against each other across pricing, features, and support using feedback from real users like yourself. Intercom scores 4.5 out of 5 from 2927 reviews, while Smith.ai Live Website Chat has been rated 4.8 out of 5 from 21 reviews.
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Intercom Live Chat Software logo

Intercom

100% off 1st Year + 50% off Second
4.5
Smith.ai Live Website Chat Live Chat Software logo

Smith.ai Live Website Chat

4.8

( 21 )

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At a Glance
Intercom Live Chat Software logo
Intercom
Starting at:
$74.00/month
Smith.ai Live Website Chat Live Chat Software logo
Smith.ai Live Website Chat
Starting at:
$240.00/month
Overview
Intercom Live Chat Software logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
Intercom screenshot 1
Intercom screenshot 2
Intercom screenshot 3
Intercom screenshot 4
Intercom screenshot 5
Smith.ai Live Website Chat Live Chat Software logo
Smith.ai Live Website Chat
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smith.ai Live Website Chat
View 5 images
Smith.ai Live Website Chat Screenshots
Smith.ai Live Website Chat screenshot 1
Smith.ai Live Website Chat screenshot 2
Smith.ai Live Website Chat screenshot 3
Smith.ai Live Website Chat screenshot 4
Smith.ai Live Website Chat screenshot 5
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Pricing
Intercom Live Chat Software logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Convert
Contact Us
Enterprises
Contact Us
Engage
Contact Us
See all pricing
Smith.ai Live Website Chat Live Chat Software logo
Smith.ai Live Website Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
See all pricing
Reviewer's Segments
Intercom Live Chat Software logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Smith.ai Live Website Chat Live Chat Software logo
Smith.ai Live Website Chat
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Deployment
Intercom Live Chat Software logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Smith.ai Live Website Chat Live Chat Software logo
Smith.ai Live Website Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Intercom Live Chat Software logo
Intercom
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Smith.ai Live Website Chat Live Chat Software logo
Smith.ai Live Website Chat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Intercom Live Chat Software logo
Intercom
  • Documentation
Smith.ai Live Website Chat Live Chat Software logo
Smith.ai Live Website Chat
  • Documentation
Integrations
Intercom Live Chat Software logo
Intercom
Total integrations: 134
  • AWeber
  • Acquire.io
  • Agile CRM
  • Airmeet
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Attio
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • Baremetrics
  • Better Stack
  • BigCommerce
  • Bitrix24
  • Bubble
  • Cakemail
  • Calendar
  • Canny
  • Capsule CRM
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clearbit
  • Clio
  • Close
  • CloudCannon
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Constant Contact
  • Contento
  • Copper
  • Creatio
  • Deskxpand
  • Dialpad Talk
  • Discourse
  • Domain.com
  • Drip
  • Duda
  • Elastic Email
  • EngageBay
  • Enonic
  • Fibery
  • Flowrite
  • Flywheel
  • Follow Up Boss
  • Framer
  • Freedcamp
  • Freshsales
  • Genesis Pro
  • GetResponse
  • Ghost
  • Gist
  • GitHub
  • Gmail
  • GoTo Connect
  • GoToWebinar
  • Godaddy Hosting
  • Google Calendar
  • Google Forms
  • Google Sheets
  • Grasshopper
  • Help.com
  • Helpshift
  • Hopin
  • HostWP.io
  • Hostinger Website Builder
  • HubSpot
  • HubSpot Marketing Hub
  • Impact
  • Inbenta Chatbots
  • Insightly CRM
  • Intercom
  • Involve.Me
  • Jira Core
  • Keap
  • Kinsta
  • Kissflow
  • Kissmetrics
  • Kit
  • Kommo
  • Landbot
  • Lawmatics
  • Litmus
  • Livestorm
  • Loom
  • Mailercloud
  • Mailmodo
  • Mailshake
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • Microsoft Teams
  • MyCase
  • Namecheap Website Builder
  • Neuroflash
  • Nextiva
  • Nutshell
  • Outgrow
  • Overloop
  • Pagecloud
  • PartnerStack
  • PayPal Payments Pro
  • Pinecone
  • Pipedrive
  • Populr
  • Pory.io
  • PostHog
  • Postmark
  • PracticePanther
  • Quo
  • Redtail CRM
  • Reisift
  • Respond.io
  • Retool
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesflare
  • Segment
  • Shuffle
  • Site.es
  • Site123
  • Sitecore Experience Manager
  • Skuid
  • Slack
  • SmartSuite
  • Smith.ai Live Website Chat
  • Softr
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • SurveySparrow
  • Survicate
  • Texta.ai
  • Thinkific Plus
  • Thryv
  • Time Doctor
  • Trainual
  • Trello
  • Ucraft
  • Userlike
  • Vero Workflows
  • Viewabo
  • WP Engine
  • Wappalyzer
  • Warmy
  • Wave
  • WebinarGeek
  • Wise Agent
  • Wistia
  • Wrike
  • Xperify
  • Zendesk
  • Zendesk Chat
  • Zendesk Support Suite
  • Zoho CRM
  • ZoomInfo Chat
  • Zowie
  • folk
  • iContact
  • tawk.to
Smith.ai Live Website Chat Live Chat Software logo
Smith.ai Live Website Chat
Total integrations: 42
  • AWeber
  • Acquire.io
  • Agile CRM
  • Airmeet
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Attio
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • Baremetrics
  • Better Stack
  • BigCommerce
  • Bitrix24
  • Bubble
  • Cakemail
  • Calendar
  • Canny
  • Capsule CRM
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clearbit
  • Clio
  • Close
  • CloudCannon
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Constant Contact
  • Contento
  • Copper
  • Creatio
  • Deskxpand
  • Dialpad Talk
  • Discourse
  • Domain.com
  • Drip
  • Duda
  • Elastic Email
  • EngageBay
  • Enonic
  • Fibery
  • Flowrite
  • Flywheel
  • Follow Up Boss
  • Framer
  • Freedcamp
  • Freshsales
  • Genesis Pro
  • GetResponse
  • Ghost
  • Gist
  • GitHub
  • Gmail
  • GoTo Connect
  • GoToWebinar
  • Godaddy Hosting
  • Google Calendar
  • Google Forms
  • Google Sheets
  • Grasshopper
  • Help.com
  • Helpshift
  • Hopin
  • HostWP.io
  • Hostinger Website Builder
  • HubSpot
  • HubSpot Marketing Hub
  • Impact
  • Inbenta Chatbots
  • Insightly CRM
  • Intercom
  • Involve.Me
  • Jira Core
  • Keap
  • Kinsta
  • Kissflow
  • Kissmetrics
  • Kit
  • Kommo
  • Landbot
  • Lawmatics
  • Litmus
  • Livestorm
  • Loom
  • Mailercloud
  • Mailmodo
  • Mailshake
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • Microsoft Teams
  • MyCase
  • Namecheap Website Builder
  • Neuroflash
  • Nextiva
  • Nutshell
  • Outgrow
  • Overloop
  • Pagecloud
  • PartnerStack
  • PayPal Payments Pro
  • Pinecone
  • Pipedrive
  • Populr
  • Pory.io
  • PostHog
  • Postmark
  • PracticePanther
  • Quo
  • Redtail CRM
  • Reisift
  • Respond.io
  • Retool
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesflare
  • Segment
  • Shuffle
  • Site.es
  • Site123
  • Sitecore Experience Manager
  • Skuid
  • Slack
  • SmartSuite
  • Smith.ai Live Website Chat
  • Softr
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • SurveySparrow
  • Survicate
  • Texta.ai
  • Thinkific Plus
  • Thryv
  • Time Doctor
  • Trainual
  • Trello
  • Ucraft
  • Userlike
  • Vero Workflows
  • Viewabo
  • WP Engine
  • Wappalyzer
  • Warmy
  • Wave
  • WebinarGeek
  • Wise Agent
  • Wistia
  • Wrike
  • Xperify
  • Zendesk
  • Zendesk Chat
  • Zendesk Support Suite
  • Zoho CRM
  • ZoomInfo Chat
  • Zowie
  • folk
  • iContact
  • tawk.to
Top Alternatives
Intercom Live Chat Software logo
Intercom
See all alternatives
Smith.ai Live Website Chat Live Chat Software logo
Smith.ai Live Website Chat
See all alternatives
Company Details
Intercom Live Chat Software logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011
Smith.ai Live Website Chat Live Chat Software logo
Smith.ai Live Website Chat
  • By Smith.ai
  • Located in Palo Alto, California, United States
  • Founded in 2015