JivoChat vs Tidio

Take a look at how JivoChat and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. JivoChat scores 4.8 out of 5 from 47 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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JivoChat logo

JivoChat

4.8
(47)
Tidio logo

Tidio

4.7
(1,413)
At a Glance
JivoChat logo
JivoChat
Starting at:
$19.00/month
Tidio logo
Tidio
Starting at:
$19.00/month
Overview
JivoChat logo
JivoChat
JivoChat is a free live chat software that helps online businesses talk to their customers in real-time. With this solution, users can offer a 360-degree customer support system and connect message funnels, offer calls, and configure and customize their customer services specifically to their nee... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
JivoChat
View 5 images
JivoChat Screenshots
Tidio logo
Tidio
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
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Pricing
JivoChat logo
JivoChat
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$0.00
/ month
Professional
$19.00
/ month
Enterprise
Contact Us
See all pricing
Tidio logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Reviewer's Segments
JivoChat logo
JivoChat
Small Business
34.04%
Mid Market
65.96%
Enterprise
0.0%
Tidio logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
JivoChat logo
JivoChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
JivoChat logo
JivoChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Tidio logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
JivoChat logo
JivoChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tidio logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
JivoChat logo
JivoChat
Total integrations: 18
  • Agile CRM
  • BigCommerce
  • Bitrix24
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • HubSpot CRM
  • Instagram
  • Intuit Mailchimp
  • Joomla
  • Nimble
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Testimonial
  • Ucraft
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
Tidio logo
Tidio
Total integrations: 9
  • Agile CRM
  • BigCommerce
  • Bitrix24
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • HubSpot CRM
  • Instagram
  • Intuit Mailchimp
  • Joomla
  • Nimble
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Testimonial
  • Ucraft
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
JivoChat logo
JivoChat
See all alternatives
Tidio logo
Tidio
See all alternatives
Company Details
JivoChat logo
JivoChat
  • By JivoSite Inc.
  • Located in Wilmington, Delaware, United States
  • Founded in 2012
Tidio logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013