LiveChat vs EngageBay

Take a look at how LiveChat and EngageBay stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveChat scores 4.5 out of 5 from 747 reviews, while EngageBay has been rated 4.6 out of 5 from 216 reviews.
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LiveChat Live Chat Software logo

LiveChat

10% off first payment + 30 day trial
4.5

( 747 )

EngageBay CRM Software logo

EngageBay

4.6

( 216 )

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At a Glance
LiveChat Live Chat Software logo
LiveChat
Starting at:
$24.00/month
EngageBay CRM Software logo
EngageBay
Starting at:
$12.74/month
Overview
LiveChat Live Chat Software logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
LiveChat screenshot 1
LiveChat screenshot 2
LiveChat screenshot 3
LiveChat screenshot 4
LiveChat screenshot 5
LiveChat screenshot 6
EngageBay CRM Software logo
EngageBay
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
EngageBay
View 5 images
EngageBay Screenshots
EngageBay screenshot 1
EngageBay screenshot 2
EngageBay screenshot 3
EngageBay screenshot 4
EngageBay Homepage
EngageBay Homepage
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Pricing
LiveChat Live Chat Software logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
EngageBay CRM Software logo
EngageBay
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
See all pricing
Pros and Cons
LiveChat Live Chat Software logo
LiveChat
Pros

Not enough data available.

Cons

Not enough data available.

EngageBay CRM Software logo
EngageBay
Pros
  • 'Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
Cons
  • Interface is not the most intuitive at times
  • Onboarding process could be improved
Reviewer's Segments
LiveChat Live Chat Software logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
EngageBay CRM Software logo
EngageBay
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Deployment
LiveChat Live Chat Software logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
EngageBay CRM Software logo
EngageBay
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LiveChat Live Chat Software logo
LiveChat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
EngageBay CRM Software logo
EngageBay
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
LiveChat Live Chat Software logo
LiveChat
  • Documentation
EngageBay CRM Software logo
EngageBay
  • Documentation
Integrations
LiveChat Live Chat Software logo
LiveChat
Total integrations: 27
  • 1CRM
  • Benchmark Email
  • CallHippo
  • Clearbit
  • DocuSign
  • Domain.com
  • Dropbox Business
  • Easywp
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Google Calendar
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • HubSpot CRM
  • Inbenta Chatbots
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • JustCall
  • Omnisend
  • PandaDoc
  • Pinecone
  • Plivo
  • Postmark
  • Shift4Shop
  • Shopify
  • Site123
  • Stripe
  • Survicate
  • TeamViewer
  • Twilio
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zapier
  • Zendesk CRM
  • Zowie
EngageBay CRM Software logo
EngageBay
Total integrations: 15
  • 1CRM
  • Benchmark Email
  • CallHippo
  • Clearbit
  • DocuSign
  • Domain.com
  • Dropbox Business
  • Easywp
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Google Calendar
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • HubSpot CRM
  • Inbenta Chatbots
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • JustCall
  • Omnisend
  • PandaDoc
  • Pinecone
  • Plivo
  • Postmark
  • Shift4Shop
  • Shopify
  • Site123
  • Stripe
  • Survicate
  • TeamViewer
  • Twilio
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zapier
  • Zendesk CRM
  • Zowie
Top Alternatives
LiveChat Live Chat Software logo
LiveChat
See all alternatives
EngageBay CRM Software logo
EngageBay
See all alternatives
Company Details
LiveChat Live Chat Software logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002
EngageBay CRM Software logo
EngageBay
  • By EngageBay Inc.
  • Located in Tracy, California, United States
  • Founded in 2017