LiveHelpNow vs Acquire.io
Take a look at how LiveHelpNow and Acquire.io stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveHelpNow scores 4.3 out of 5 from 150 reviews, while Acquire.io has been rated 4.3 out of 5 from 43 reviews.
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At a Glance
Overview
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows and customers’ experiences. It ensures connected conversations across digital channels. All communication channels ar... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Self service
$500.00
/ month
Integrated solution
$2000.00
/ month
Integrated solution
$2000.00
/ month
Reviewer's Segments
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Small Business
55.81%
Mid Market
39.53%
Enterprise
4.65%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Agile CRM
- BigCommerce
- Drupal
- Freshdesk
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Meet
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Jira
- Joomla
- Microsoft Teams
- Pipedrive
- Shopify
- Slack
- Squarespace
- Stripe
- Telegram
- Trello
- Twilio
- Wix
- Zapier
- Zendesk
- Zoho CRM
Total integrations:
21
- Agile CRM
- BigCommerce
- Drupal
- Freshdesk
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Meet
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Jira
- Joomla
- Microsoft Teams
- Pipedrive
- Shopify
- Slack
- Squarespace
- Stripe
- Telegram
- Trello
- Twilio
- Wix
- Zapier
- Zendesk
- Zoho CRM
Top Alternatives
Categories
Common categories include: Digital Customer Service Platforms, Help Desk Software, and Customer Self-Service Software.
Company Details
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
- By Acquire
- Located in San Francisco, CA, United States
- Founded in 2017
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