LiveHelpNow vs HubSpot Service Hub

Take a look at how LiveHelpNow and HubSpot Service Hub stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveHelpNow scores 4.3 out of 5 from 150 reviews, while HubSpot Service Hub has been rated 4.4 out of 5 from 2172 reviews.
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LiveHelpNow logo

LiveHelpNow

4.3
(150)
HubSpot Service Hub logo

HubSpot Service Hub

4.4
(2,172)
At a Glance
LiveHelpNow logo
LiveHelpNow
Starting at:
$9.00/month
HubSpot Service Hub logo
HubSpot Service Hub
Starting at:
$50.00/month
Overview
LiveHelpNow logo
LiveHelpNow
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveHelpNow
View 5 images
LiveHelpNow Screenshots
HubSpot Service Hub logo
HubSpot Service Hub
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HubSpot Service Hub
View 5 images
HubSpot Service Hub Screenshots
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Pricing
LiveHelpNow logo
LiveHelpNow
Free trial available
Free plan available
Billing type Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
See all pricing
HubSpot Service Hub logo
HubSpot Service Hub
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
See all pricing
Pros and Cons
LiveHelpNow logo
LiveHelpNow
Pros

Not enough data available.

Cons

Not enough data available.

HubSpot Service Hub logo
HubSpot Service Hub
Pros
  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.
Cons
  • There’s a steep learning curve.
  • The complex pricing tiers are challenging to navigate.
Reviewer's Segments
LiveHelpNow logo
LiveHelpNow
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
HubSpot Service Hub logo
HubSpot Service Hub
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
LiveHelpNow logo
LiveHelpNow
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HubSpot Service Hub logo
HubSpot Service Hub
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LiveHelpNow logo
LiveHelpNow
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HubSpot Service Hub logo
HubSpot Service Hub
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LiveHelpNow logo
LiveHelpNow
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HubSpot Service Hub logo
HubSpot Service Hub
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
LiveHelpNow logo
LiveHelpNow
Total integrations: 18
  • AWeber
  • Agile CRM
  • Airtable
  • BigCommerce
  • Canva
  • Constant Contact
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Sheets
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Microsoft Teams
  • Nimble
  • Pipedrive
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Zoho CRM
HubSpot Service Hub logo
HubSpot Service Hub
Total integrations: 8
  • AWeber
  • Agile CRM
  • Airtable
  • BigCommerce
  • Canva
  • Constant Contact
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Sheets
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Microsoft Teams
  • Nimble
  • Pipedrive
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
LiveHelpNow logo
LiveHelpNow
See all alternatives
HubSpot Service Hub logo
HubSpot Service Hub
See all alternatives
Company Details
LiveHelpNow logo
LiveHelpNow
  • By LiveHelpNow, LLC
  • Located in Wynnewood, Pennsylvania, United States
  • Founded in 2003
HubSpot Service Hub logo
HubSpot Service Hub
  • By HubSpot
  • Located in Cambridge, MA
  • Founded in 2006