LiveHelpNow vs Smith.ai Live Website Chat
Take a look at how
LiveHelpNow
and
Smith.ai Live Website Chat
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
LiveHelpNow
scores
4.3
out of 5 from
150
reviews, while
Smith.ai Live Website Chat
has been rated
4.8
out of 5 from
21
reviews.
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Methodology
LiveHelpNow
4.3
( 150 )
Smith.ai Live Website Chat
4.8
( 21 )
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At a Glance
Overview
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Ticket Management
$21.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Reviewer's Segments
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
16
- AWeber
- Agile CRM
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Drupal
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Analytics
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Joomla
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Shopify
- Slack
- Squarespace
- Streak
- Thryv
- Trello
- Wave
- Wise Agent
- Wix
- Zapier
- Zendesk
- Zoho CRM
- iContact
Total integrations:
42
- AWeber
- Agile CRM
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Drupal
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Analytics
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Joomla
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Shopify
- Slack
- Squarespace
- Streak
- Thryv
- Trello
- Wave
- Wise Agent
- Wix
- Zapier
- Zendesk
- Zoho CRM
- iContact
Top Alternatives
Categories
No common categories found.
Company Details
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
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