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LiveHelpNow
4.3
( 150 )
Zendesk Chat
No reviews yet
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5.0
(1)
Free plan available
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At a Glance
Overview
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
16
- Agile CRM
- Aircall
- Better Stack
- BigCommerce
- Dropbox
- Dropbox Business
- Drupal
- Duda
- Gmail
- Google Analytics
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Joomla
- Loom
- Microsoft Excel
- Microsoft Teams
- Pipedrive
- Shopify
- Site123
- Sitecore Experience Manager
- Slack
- Squarespace
- TeamViewer
- WhatsApp Business
- Wix
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zowie
Total integrations:
17
- Agile CRM
- Aircall
- Better Stack
- BigCommerce
- Dropbox
- Dropbox Business
- Drupal
- Duda
- Gmail
- Google Analytics
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Joomla
- Loom
- Microsoft Excel
- Microsoft Teams
- Pipedrive
- Shopify
- Site123
- Sitecore Experience Manager
- Slack
- Squarespace
- TeamViewer
- WhatsApp Business
- Wix
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zowie
Top Alternatives
Categories
Common categories include: Digital Customer Service Platforms, Help Desk Software, and Customer Self-Service Software.
Company Details
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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