LivePerson vs Gorgias

Take a look at how LivePerson and Gorgias stack up against each other across pricing, features, and support using feedback from real users like yourself. LivePerson scores 4.2 out of 5 from 158 reviews, while Gorgias has been rated 4.6 out of 5 from 504 reviews.
LivePerson logo

LivePerson

4.2
(158)
Gorgias logo

Gorgias

4.6
(504)
At a Glance
LivePerson logo
LivePerson
Starting at:
$599.00/month
Gorgias logo
Gorgias
Starting at:
$10.00/month
Overview
LivePerson logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
Gorgias logo
Gorgias
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gorgias
View 5 images
Gorgias Screenshots
Pricing
LivePerson logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
Gorgias logo
Gorgias
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
See all pricing
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Reviewer's Segments
LivePerson logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Gorgias logo
Gorgias
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Deployment
LivePerson logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Gorgias logo
Gorgias
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LivePerson logo
LivePerson
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Gorgias logo
Gorgias
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LivePerson logo
LivePerson
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Gorgias logo
Gorgias
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
LivePerson logo
LivePerson
See all alternatives
Gorgias logo
Gorgias
See all alternatives
Company Details
LivePerson logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995
Gorgias logo
Gorgias
  • By Gorgias Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015