LivePerson vs HubSpot Service Hub

Take a look at how LivePerson and HubSpot Service Hub stack up against each other across pricing, features, and support using feedback from real users like yourself. LivePerson scores 4.2 out of 5 from 158 reviews, while HubSpot Service Hub has been rated 4.4 out of 5 from 2172 reviews.
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LivePerson Intelligent Virtual Assistants Software logo

LivePerson

4.2

( 158 )

HubSpot Service Hub Help Desk Software logo

HubSpot Service Hub

4.4
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At a Glance
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Starting at:
$599.00/month
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Starting at:
$50.00/month
Overview
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
LivePerson screenshot 1
LivePerson screenshot 2
LivePerson screenshot 3
LivePerson screenshot 4
LivePerson screenshot 5
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HubSpot Service Hub
View 5 images
HubSpot Service Hub Screenshots
HubSpot Service Hub screenshot 1
HubSpot Service Hub screenshot 2
HubSpot Service Hub screenshot 3
HubSpot Service Hub screenshot 4
HubSpot Service Hub screenshot 5
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Pricing
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
See all pricing
Pros and Cons
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Pros

Not enough data available.

Cons

Not enough data available.

HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Pros
  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.
Cons
  • There’s a steep learning curve.
  • The complex pricing tiers are challenging to navigate.
Reviewer's Segments
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • Documentation
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
  • Documentation
Integrations
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Total integrations: 5
  • Airtable
  • Canva
  • Contentful
  • Gmail
  • Google Sheets
  • Helpdesk
  • HubSpot Email Hosting
  • Intuit Mailchimp
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • SnapEngage
  • SugarCRM
  • Trello
  • Zapier
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Total integrations: 10
  • Airtable
  • Canva
  • Contentful
  • Gmail
  • Google Sheets
  • Helpdesk
  • HubSpot Email Hosting
  • Intuit Mailchimp
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • SnapEngage
  • SugarCRM
  • Trello
  • Zapier
Top Alternatives
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
See all alternatives
Company Details
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
  • By HubSpot
  • Located in Cambridge, MA
  • Founded in 2006