LivePerson vs Intercom

Take a look at how LivePerson and Intercom stack up against each other across pricing, features, and support using feedback from real users like yourself. LivePerson scores 4.2 out of 5 from 158 reviews, while Intercom has been rated 4.5 out of 5 from 2927 reviews.
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LivePerson Logo

LivePerson

4.2
(158)
Intercom Logo

Intercom

4.5
(2,927)
At a Glance
LivePerson Logo
LivePerson
Starting at:
$599.00/month
Intercom Logo
Intercom
Starting at:
$74.00/month
Overview
LivePerson Logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
Intercom Logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
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Pricing
LivePerson Logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
Intercom Logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
Reviewer's Segments
LivePerson Logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Intercom Logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
LivePerson Logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Intercom Logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LivePerson Logo
LivePerson
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Intercom Logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LivePerson Logo
LivePerson
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intercom Logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
LivePerson Logo
LivePerson
Total integrations: 5
  • Amplitude Analytics
  • AppSumo
  • Automate.io
  • BRYTER
  • Baremetrics
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Contentful
  • Creatio
  • Dialpad Talk
  • Duda
  • EngageBay
  • Enonic
  • Flowrite
  • Framer
  • GUDSHO Video
  • Ghost
  • GitHub
  • GoToWebinar
  • Google Forms
  • Help.com
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Jira Core
  • Landbot
  • Litmus
  • Livestorm
  • Mailercloud
  • Mailmodo
  • Managed Server Hosting
  • Microsoft Teams
  • Outgrow
  • Overloop
  • PartnerStack
  • Pinecone
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Salesforce Sales Cloud
  • Segment
  • Shuffle
  • Site123
  • Sitecore Experience Manager
  • SmartSuite
  • SnapEngage
  • Softr
  • Streak
  • Stripe
  • SugarCRM
  • SupportBee
  • Supportbench
  • Time Doctor
  • Ucraft
  • Viewabo
  • Wistia
  • Wrike
  • Zendesk Chat
  • Zowie
  • folk
  • tawk.to
Intercom Logo
Intercom
Total integrations: 66
  • Amplitude Analytics
  • AppSumo
  • Automate.io
  • BRYTER
  • Baremetrics
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Contentful
  • Creatio
  • Dialpad Talk
  • Duda
  • EngageBay
  • Enonic
  • Flowrite
  • Framer
  • GUDSHO Video
  • Ghost
  • GitHub
  • GoToWebinar
  • Google Forms
  • Help.com
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Jira Core
  • Landbot
  • Litmus
  • Livestorm
  • Mailercloud
  • Mailmodo
  • Managed Server Hosting
  • Microsoft Teams
  • Outgrow
  • Overloop
  • PartnerStack
  • Pinecone
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Salesforce Sales Cloud
  • Segment
  • Shuffle
  • Site123
  • Sitecore Experience Manager
  • SmartSuite
  • SnapEngage
  • Softr
  • Streak
  • Stripe
  • SugarCRM
  • SupportBee
  • Supportbench
  • Time Doctor
  • Ucraft
  • Viewabo
  • Wistia
  • Wrike
  • Zendesk Chat
  • Zowie
  • folk
  • tawk.to
Top Alternatives
LivePerson Logo
LivePerson
Intercom Logo
Intercom
See all alternatives
Company Details
LivePerson Logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995
Intercom Logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011