Nextiva vs Zoho CRM

Take a look at how Nextiva and Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Nextiva scores 4.5 out of 5 from 3028 reviews, while Zoho CRM has been rated 4.1 out of 5 from 2438 reviews.
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Nextiva Logo

Nextiva

4.5
Zoho CRM Logo

Zoho CRM

4.1
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At a Glance
Nextiva Logo
Nextiva
Starting at:
$25.95/month
Zoho CRM Logo
Zoho CRM
Starting at:
$14.00/seat/month
Overview
Nextiva Logo
Nextiva
Nextiva is a top-rated business phone solution that is one of the most well-known options available today. The platform transforms the communication strategy of businesses that leverage its all-in-one service and cloud-based communication features. The solution also offers flexible pricing plans ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Nextiva
View 6 images
Nextiva Screenshots
Nextiva screenshot 1
Nextiva screenshot 2
Nextiva screenshot 3
Nextiva screenshot 4
Nextiva screenshot 5
Nextiva screenshot 6
Zoho CRM Logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
Zoho CRM screenshot 1
Zoho CRM screenshot 2
Zoho CRM screenshot 3
Zoho CRM screenshot 4
Zoho CRM screenshot 5
Zoho CRM screenshot 6
Zoho CRM screenshot 7
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Pricing
Nextiva Logo
Nextiva
Free trial available
Free plan available
Billing type Recurring Subscription
Essential
$25.95
/ month
Professional
$30.95
/ month
Enterprise
$40.95
/ month
See all pricing
Zoho CRM Logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Pros and Cons
Nextiva Logo
Nextiva
Pros

Not enough data available.

Cons

Not enough data available.

Zoho CRM Logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Reviewer's Segments
Nextiva Logo
Nextiva
Small Business
77.94%
Mid Market
20.94%
Enterprise
1.12%
Zoho CRM Logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
Nextiva Logo
Nextiva
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zoho CRM Logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Nextiva Logo
Nextiva
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Zoho CRM Logo
Zoho CRM
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Nextiva Logo
Nextiva
  • Documentation
  • Videos
  • Webinars
Zoho CRM Logo
Zoho CRM
  • Documentation
  • Videos
  • Webinars
Integrations
Nextiva Logo
Nextiva
Total integrations: 8
  • Acquire.io
  • Act!
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Bullhorn ATS & CRM
  • Calendar
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Creatio
  • Deskxpand
  • Domain.com
  • Folderly
  • Genesis Pro
  • GoTo Connect
  • GoToMeeting
  • Goolara Symphonie
  • HubSpot CRM
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailture
  • Microsoft Teams
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinecone
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Quo
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Rippling
  • Shift4Shop
  • Skuid
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveySparrow
  • Textdrip
  • Tidio
  • UENI
  • Unbounce
  • Userlike
  • Xperify
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
Zoho CRM Logo
Zoho CRM
Total integrations: 82
  • Acquire.io
  • Act!
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Bullhorn ATS & CRM
  • Calendar
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Creatio
  • Deskxpand
  • Domain.com
  • Folderly
  • Genesis Pro
  • GoTo Connect
  • GoToMeeting
  • Goolara Symphonie
  • HubSpot CRM
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailture
  • Microsoft Teams
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinecone
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Quo
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Rippling
  • Shift4Shop
  • Skuid
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveySparrow
  • Textdrip
  • Tidio
  • UENI
  • Unbounce
  • Userlike
  • Xperify
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
Top Alternatives
Nextiva Logo
Nextiva
See all alternatives
Zoho CRM Logo
Zoho CRM
See all alternatives
Company Details
Nextiva Logo
Nextiva
  • By Nextiva, Inc.
  • Located in Scottsdale, Arizona, United States
  • Founded in 2008
Zoho CRM Logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000