Olark vs Intercom

Take a look at how Olark and Intercom stack up against each other across pricing, features, and support using feedback from real users like yourself. Olark scores 4.3 out of 5 from 223 reviews, while Intercom has been rated 4.5 out of 5 from 2927 reviews.
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Olark Logo

Olark

4.3
(223)
Intercom Logo

Intercom

4.5
(2,927)
At a Glance
Olark Logo
Olark
Starting at:
$29.00/month
Intercom Logo
Intercom
Starting at:
$74.00/month
Overview
Olark Logo
Olark
Olark is WCAG 2.0 AA compliant, accessible, and GDPR-ready platform touted as the best way to help boost business sales, solve issues and understand your customers. It gives customers the answers they need immediately and helps deliver powerful insights about what they want to build lasting custo... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Olark
View 5 images
Olark Screenshots
Intercom Logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
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Pricing
Olark Logo
Olark
Free trial available
Free plan available
Billing type Recurring Subscription
Full-featured live chat
$29.00
/ month
See all pricing
Intercom Logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
Reviewer's Segments
Olark Logo
Olark
Small Business
50.67%
Mid Market
43.95%
Enterprise
5.38%
Intercom Logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
Olark Logo
Olark
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Intercom Logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Olark Logo
Olark
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Intercom Logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Olark Logo
Olark
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intercom Logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Olark Logo
Olark
Total integrations: 15
  • Amplitude Analytics
  • AppSumo
  • Automate.io
  • BRYTER
  • Baremetrics
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Creatio
  • Desk.com
  • Dialpad Talk
  • Duda
  • EngageBay
  • Enonic
  • Flowrite
  • Framer
  • Front
  • GUDSHO Video
  • Ghost
  • GitHub
  • GoToWebinar
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Forms
  • Groove
  • Help.com
  • Highrise
  • Hostinger Website Builder
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jira Core
  • Landbot
  • Litmus
  • Livestorm
  • Mailercloud
  • Mailmodo
  • Managed Server Hosting
  • Microsoft Teams
  • Nimble
  • Outgrow
  • Overloop
  • PartnerStack
  • Pinecone
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Segment
  • Shopify
  • Shuffle
  • Site123
  • Sitecore Experience Manager
  • SmartSuite
  • SnapEngage
  • Softr
  • Streak
  • Stripe
  • SupportBee
  • Supportbench
  • Time Doctor
  • Ucraft
  • Viewabo
  • Wistia
  • Wrike
  • Zapier
  • Zendesk Chat
  • Zowie
  • folk
  • tawk.to
Intercom Logo
Intercom
Total integrations: 66
  • Amplitude Analytics
  • AppSumo
  • Automate.io
  • BRYTER
  • Baremetrics
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Creatio
  • Desk.com
  • Dialpad Talk
  • Duda
  • EngageBay
  • Enonic
  • Flowrite
  • Framer
  • Front
  • GUDSHO Video
  • Ghost
  • GitHub
  • GoToWebinar
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Forms
  • Groove
  • Help.com
  • Highrise
  • Hostinger Website Builder
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jira Core
  • Landbot
  • Litmus
  • Livestorm
  • Mailercloud
  • Mailmodo
  • Managed Server Hosting
  • Microsoft Teams
  • Nimble
  • Outgrow
  • Overloop
  • PartnerStack
  • Pinecone
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Segment
  • Shopify
  • Shuffle
  • Site123
  • Sitecore Experience Manager
  • SmartSuite
  • SnapEngage
  • Softr
  • Streak
  • Stripe
  • SupportBee
  • Supportbench
  • Time Doctor
  • Ucraft
  • Viewabo
  • Wistia
  • Wrike
  • Zapier
  • Zendesk Chat
  • Zowie
  • folk
  • tawk.to
Top Alternatives
Olark Logo
Olark
See all alternatives
Intercom Logo
Intercom
See all alternatives
Company Details
Olark Logo
Olark
  • By Olark
  • Located in Ann Arbor, Michigan, United States
  • Founded in 2009
Intercom Logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011