Podium vs Tidio

Take a look at how Podium and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. Podium scores 4.6 out of 5 from 1534 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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Podium Online Reputation Management Software logo

Podium

4.6
Tidio Customer Service Software logo

Tidio

4.7
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At a Glance
Podium Online Reputation Management Software logo
Podium
Starting at:
$289.00/month
Tidio Customer Service Software logo
Tidio
Starting at:
$29.00//month
Overview
Podium Online Reputation Management Software logo
Podium
Podium is an all-in-one marketing and communication tool specifically built for local businesses that want to grow their business, connect with modern customers, and simplify operations. Podium's all-in-one inbox consolidates reputation management, website chat, marketing campaigns, and mobile pa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Podium
View 5 images
Podium Screenshots
Podium screenshot 1
Podium screenshot 2
Podium screenshot 3
Podium screenshot 4
Podium screenshot 5
Tidio Customer Service Software logo
Tidio
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 1 images
Tidio Screenshots
Tidio screenshot 1
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Pricing
Podium Online Reputation Management Software logo
Podium
Free trial available
Free plan available
Billing type Recurring Subscription
Essentials
$289.00
/ month
Standard
$449.00
/ month
Professional
$649.00
/ month
See all pricing
Tidio Customer Service Software logo
Tidio
Free trial available
Free plan available
Billing type Perpetual License
Free
$0.00
/ one_time
Starter
$29.00
per / month
Growth
$59.00
per / month
Plus
$749.00
per / month
Premium
$2999.00
per / month
See all pricing
Reviewer's Segments
Podium Online Reputation Management Software logo
Podium
Small Business
58.6%
Mid Market
36.83%
Enterprise
4.56%
Tidio Customer Service Software logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
Podium Online Reputation Management Software logo
Podium
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio Customer Service Software logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Podium Online Reputation Management Software logo
Podium
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Tidio Customer Service Software logo
Tidio
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Podium Online Reputation Management Software logo
Podium
  • Documentation
  • Live Online
  • Videos
  • Webinars
Tidio Customer Service Software logo
Tidio
  • Documentation
  • Live Online
  • Videos
  • Webinars
Integrations
Podium Online Reputation Management Software logo
Podium
Total integrations: 19
  • AccuLynx
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Birdeye
  • Brevo Marketing Platform
  • Clio
  • Duda
  • Ecwid
  • Facebook
  • Google Analytics
  • Helpdesk
  • HouseCall Pro
  • HubSpot
  • HubSpot CRM
  • Instagram
  • Intuit Mailchimp
  • Jimdo
  • Jotform
  • MINDBODY
  • MailerLite
  • Omnisend
  • Pipedrive
  • Salesforce Platform
  • ServiceTitan
  • Shift4Shop
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • Stripe
  • Testimonial
  • Wix
  • WooCommerce
  • Xero
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho CRM
Tidio Customer Service Software logo
Tidio
Total integrations: 25
  • AccuLynx
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Birdeye
  • Brevo Marketing Platform
  • Clio
  • Duda
  • Ecwid
  • Facebook
  • Google Analytics
  • Helpdesk
  • HouseCall Pro
  • HubSpot
  • HubSpot CRM
  • Instagram
  • Intuit Mailchimp
  • Jimdo
  • Jotform
  • MINDBODY
  • MailerLite
  • Omnisend
  • Pipedrive
  • Salesforce Platform
  • ServiceTitan
  • Shift4Shop
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • Stripe
  • Testimonial
  • Wix
  • WooCommerce
  • Xero
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho CRM
Top Alternatives
Podium Online Reputation Management Software logo
Podium
See all alternatives
Tidio Customer Service Software logo
Tidio
Company Details
Podium Online Reputation Management Software logo
Podium
  • By Podium Corporation, Inc.
  • Located in Lehi, Utah, United States
  • Founded in 2014
Tidio Customer Service Software logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013