Provide Support Live Chat vs Helpshift

Take a look at how Provide Support Live Chat and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. Provide Support Live Chat scores 4.4 out of 5 from 16 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
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Provide Support Live Chat Logo

Provide Support Live Chat

4.4

( 16 )

Helpshift Logo

Helpshift

4.3

( 379 )

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At a Glance
Provide Support Live Chat Logo
Provide Support Live Chat
Starting at:
$15.00/month
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Overview
Provide Support Live Chat Logo
Provide Support Live Chat
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Provide Support Live Chat
View 5 images
Provide Support Live Chat Screenshots
Provide Support Live Chat screenshot 1
Provide Support Live Chat screenshot 2
Provide Support Live Chat screenshot 3
Provide Support Live Chat screenshot 4
Provide Support Live Chat Homepage
Provide Support Live Chat Homepage
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
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Pricing
Provide Support Live Chat Logo
Provide Support Live Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
See all pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
Provide Support Live Chat Logo
Provide Support Live Chat
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
Provide Support Live Chat Logo
Provide Support Live Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Provide Support Live Chat Logo
Provide Support Live Chat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Helpshift Logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Provide Support Live Chat Logo
Provide Support Live Chat
  • Documentation
Helpshift Logo
Helpshift
  • Documentation
Integrations
Provide Support Live Chat Logo
Provide Support Live Chat
Total integrations: 16
  • Adobe Commerce (Magento Commerce)
  • AppsFlyer
  • Asana
  • BigCommerce
  • Desk.com
  • Dropbox Business
  • Drupal
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Help Scout
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • LiveAgent
  • MODX
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pipedrive
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Squarespace
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Volusion
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
Helpshift Logo
Helpshift
Total integrations: 28
  • Adobe Commerce (Magento Commerce)
  • AppsFlyer
  • Asana
  • BigCommerce
  • Desk.com
  • Dropbox Business
  • Drupal
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Help Scout
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • LiveAgent
  • MODX
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pipedrive
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Squarespace
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Volusion
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
Provide Support Live Chat Logo
Provide Support Live Chat
See all alternatives
Helpshift Logo
Helpshift
See all alternatives
Company Details
Provide Support Live Chat Logo
Provide Support Live Chat
  • By Provide Support, LLC
  • Located in New York, NY, United States
  • Founded in 2003
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012