Respond.io vs Intercom

Take a look at how Respond.io and Intercom stack up against each other across pricing, features, and support using feedback from real users like yourself. Respond.io scores 4.8 out of 5 from 152 reviews, while Intercom has been rated 4.5 out of 5 from 2927 reviews.
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Respond.io Customer Communications Management Software logo

Respond.io

4.8

( 152 )

Intercom Live Chat Software logo

Intercom

100% off 1st Year + 50% off Second
4.5
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At a Glance
Respond.io Customer Communications Management Software logo
Respond.io
Starting at:
$99.00/month
Intercom Live Chat Software logo
Intercom
Starting at:
$74.00/month
Overview
Respond.io Customer Communications Management Software logo
Respond.io
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Respond.io
View 7 images
Respond.io Screenshots
Respond.io screenshot 1
Respond.io screenshot 2
Respond.io screenshot 3
Respond.io screenshot 4
Respond.io screenshot 5
Respond.io screenshot 6
Respond.io Homepage
Respond.io Homepage
Intercom Live Chat Software logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
Intercom screenshot 1
Intercom screenshot 2
Intercom screenshot 3
Intercom screenshot 4
Intercom screenshot 5
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Pricing
Respond.io Customer Communications Management Software logo
Respond.io
Free trial available
Free plan available
Billing type Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
See all pricing
Intercom Live Chat Software logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
Reviewer's Segments
Respond.io Customer Communications Management Software logo
Respond.io
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
Intercom Live Chat Software logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
Respond.io Customer Communications Management Software logo
Respond.io
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Intercom Live Chat Software logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Respond.io Customer Communications Management Software logo
Respond.io
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Intercom Live Chat Software logo
Intercom
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Respond.io Customer Communications Management Software logo
Respond.io
  • Documentation
Intercom Live Chat Software logo
Intercom
  • Documentation
Integrations
Respond.io Customer Communications Management Software logo
Respond.io
Total integrations: 11
  • Acquire.io
  • Airmeet
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Attio
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • Baremetrics
  • Better Stack
  • Bubble
  • Cakemail
  • Calendar
  • Canny
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clearbit
  • Close
  • CloudCannon
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Contento
  • Copper
  • Creatio
  • Deskxpand
  • Dialpad Talk
  • Discourse
  • Domain.com
  • Duda
  • Elastic Email
  • EngageBay
  • Enonic
  • Fibery
  • Flowrite
  • Flywheel
  • Framer
  • Freedcamp
  • Genesis Pro
  • Ghost
  • Gist
  • GitHub
  • Gmail
  • GoToWebinar
  • Google Forms
  • Help.com
  • Helpshift
  • Hopin
  • HostWP.io
  • Hostinger Website Builder
  • HubSpot
  • HubSpot Marketing Hub
  • Impact
  • Inbenta Chatbots
  • Insightly CRM
  • Instagram
  • Intercom
  • Involve.Me
  • Jira Core
  • Joomla
  • Kinsta
  • Kissflow
  • Kissmetrics
  • Kommo
  • Landbot
  • Litmus
  • Livestorm
  • Loom
  • Mailercloud
  • Mailmodo
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • Microsoft Teams
  • Namecheap Website Builder
  • Neuroflash
  • Nutshell
  • Outgrow
  • Overloop
  • Pagecloud
  • PartnerStack
  • Pinecone
  • Populr
  • Pory.io
  • PostHog
  • Postmark
  • Quo
  • Respond.io
  • Retool
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesflare
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Shuffle
  • Site.es
  • Site123
  • Sitecore Experience Manager
  • Skuid
  • SmartSuite
  • Smith.ai Live Website Chat
  • Softr
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • SurveySparrow
  • Survicate
  • Texta.ai
  • Thinkific Plus
  • Time Doctor
  • Trainual
  • Twilio
  • Ucraft
  • Userlike
  • Vero Workflows
  • Viewabo
  • WP Engine
  • Wappalyzer
  • Warmy
  • WebinarGeek
  • WhatsApp Business
  • Wistia
  • Wrike
  • Xperify
  • Zendesk Chat
  • Zendesk Support Suite
  • ZoomInfo Chat
  • Zowie
  • folk
  • tawk.to
Intercom Live Chat Software logo
Intercom
Total integrations: 134
  • Acquire.io
  • Airmeet
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Attio
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • Baremetrics
  • Better Stack
  • Bubble
  • Cakemail
  • Calendar
  • Canny
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clearbit
  • Close
  • CloudCannon
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Contento
  • Copper
  • Creatio
  • Deskxpand
  • Dialpad Talk
  • Discourse
  • Domain.com
  • Duda
  • Elastic Email
  • EngageBay
  • Enonic
  • Fibery
  • Flowrite
  • Flywheel
  • Framer
  • Freedcamp
  • Genesis Pro
  • Ghost
  • Gist
  • GitHub
  • Gmail
  • GoToWebinar
  • Google Forms
  • Help.com
  • Helpshift
  • Hopin
  • HostWP.io
  • Hostinger Website Builder
  • HubSpot
  • HubSpot Marketing Hub
  • Impact
  • Inbenta Chatbots
  • Insightly CRM
  • Instagram
  • Intercom
  • Involve.Me
  • Jira Core
  • Joomla
  • Kinsta
  • Kissflow
  • Kissmetrics
  • Kommo
  • Landbot
  • Litmus
  • Livestorm
  • Loom
  • Mailercloud
  • Mailmodo
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • Microsoft Teams
  • Namecheap Website Builder
  • Neuroflash
  • Nutshell
  • Outgrow
  • Overloop
  • Pagecloud
  • PartnerStack
  • Pinecone
  • Populr
  • Pory.io
  • PostHog
  • Postmark
  • Quo
  • Respond.io
  • Retool
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesflare
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Shuffle
  • Site.es
  • Site123
  • Sitecore Experience Manager
  • Skuid
  • SmartSuite
  • Smith.ai Live Website Chat
  • Softr
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • SurveySparrow
  • Survicate
  • Texta.ai
  • Thinkific Plus
  • Time Doctor
  • Trainual
  • Twilio
  • Ucraft
  • Userlike
  • Vero Workflows
  • Viewabo
  • WP Engine
  • Wappalyzer
  • Warmy
  • WebinarGeek
  • WhatsApp Business
  • Wistia
  • Wrike
  • Xperify
  • Zendesk Chat
  • Zendesk Support Suite
  • ZoomInfo Chat
  • Zowie
  • folk
  • tawk.to
Top Alternatives
Respond.io Customer Communications Management Software logo
Respond.io
Intercom Live Chat Software logo
Intercom
See all alternatives
Company Details
Respond.io Customer Communications Management Software logo
Respond.io
  • By respond.io
  • Located in Kuala Lumpur, Malaysia
  • Founded in 2017
Intercom Live Chat Software logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011