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Methodology
Respond.io
4.8
( 152 )
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5.0
(1)
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At a Glance
Overview
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
Free trial available
Free plan available
Billing type
Perpetual License
Free
$0.00
one-time
Starter
$29.00
/ month
Growth
$59.00
/ month
Plus
$749.00
/ month
Premium
$2999.00
/ month
Reviewer's Segments
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Webinars
- Documentation
- Live Online
- Videos
- Webinars
Integrations
Total integrations:
11
- ActiveCampaign for Marketing
- Adobe Commerce
- Agile CRM
- BigCommerce
- Brevo Marketing Platform
- Copper
- Duda
- Ecwid
- Gmail
- Google Analytics
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Jimdo
- Joomla
- MailerLite
- Microsoft Teams
- Omnisend
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Shift4Shop
- Shopify
- Site123
- Squarespace
- Testimonial
- Twilio
- WhatsApp Business
- Wix
- WooCommerce
- Zendesk Support Suite
- Zoho CRM
Total integrations:
25
- ActiveCampaign for Marketing
- Adobe Commerce
- Agile CRM
- BigCommerce
- Brevo Marketing Platform
- Copper
- Duda
- Ecwid
- Gmail
- Google Analytics
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Jimdo
- Joomla
- MailerLite
- Microsoft Teams
- Omnisend
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Shift4Shop
- Shopify
- Site123
- Squarespace
- Testimonial
- Twilio
- WhatsApp Business
- Wix
- WooCommerce
- Zendesk Support Suite
- Zoho CRM
Top Alternatives
Categories
Common categories include: Help Desk Software and Social Customer Service Software.
Company Details
- By respond.io
- Located in Kuala Lumpur, Malaysia
- Founded in 2017
- By Tidio LLC
- Located in San Francisco
- Founded in 2013
