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HelpCrunch
4.7
( 204 )
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At a Glance
Overview
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Standard
$25.50
/ month
Pro
$60.00
/ month
Ultimate
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
Reviewer's Segments
Small Business
96.95%
Mid Market
2.77%
Enterprise
0.28%
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- BigCommerce
- Drupal
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Tag Manager
- Jimdo
- Joomla
- Lightspeed Retail
- Pipedrive
- PrestaShop
- Shopify
- Slack
- Squarespace
- Webnode
- Wix
- WooCommerce
- Zapier
- Zendesk
Total integrations:
14
- Adobe Commerce (Magento Commerce)
- BigCommerce
- Drupal
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Tag Manager
- Jimdo
- Joomla
- Lightspeed Retail
- Pipedrive
- PrestaShop
- Shopify
- Slack
- Squarespace
- Webnode
- Wix
- WooCommerce
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: Chatbots Software.
Company Details
- By Smartsupp.com, s.r.o.
- Located in Brno, Czech Republic
- Founded in 2013
- By HelpCrunch
- Located in San Francisco, CA, USA
- Founded in 2016
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