Smartsupp vs HelpCrunch

Take a look at how Smartsupp and HelpCrunch stack up against each other across pricing, features, and support using feedback from real users like yourself. Smartsupp scores 4.7 out of 5 from 361 reviews, while HelpCrunch has been rated 4.7 out of 5 from 204 reviews.
Smartsupp logo

Smartsupp

4.7
(361)
HelpCrunch logo

HelpCrunch

4.7
(204)
At a Glance
Smartsupp logo
Smartsupp
Starting at:
$0.00/month
HelpCrunch logo
HelpCrunch
Starting at:
$15.00/month
Overview
Smartsupp logo
Smartsupp
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smartsupp
View 5 images
Smartsupp Screenshots
HelpCrunch logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
Pricing
Smartsupp logo
Smartsupp
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Standard
$25.50
/ month
Pro
$60.00
/ month
Ultimate
Contact Us
See all pricing
HelpCrunch logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
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Reviewer's Segments
Smartsupp logo
Smartsupp
Small Business
96.95%
Mid Market
2.77%
Enterprise
0.28%
HelpCrunch logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Deployment
Smartsupp logo
Smartsupp
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HelpCrunch logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Smartsupp logo
Smartsupp
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HelpCrunch logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Smartsupp logo
Smartsupp
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HelpCrunch logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Smartsupp logo
Smartsupp
See all alternatives
HelpCrunch logo
HelpCrunch
See all alternatives
Company Details
Smartsupp logo
Smartsupp
  • By Smartsupp.com, s.r.o.
  • Located in Brno, Czech Republic
  • Founded in 2013
HelpCrunch logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016