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Smith.ai Live Website Chat
4.8
( 21 )
Zendesk Chat
No reviews yet
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5.0
( 1 )
$29.00/month
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At a Glance
Overview
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
42
- AWeber
- Agile CRM
- Aircall
- Better Stack
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Dropbox
- Dropbox Business
- Duda
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- Intercom
- Keap
- Kit
- Lawmatics
- Loom
- Mailshake
- Microsoft Excel
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Site123
- Sitecore Experience Manager
- Slack
- Streak
- TeamViewer
- Thryv
- Trello
- Wave
- WhatsApp Business
- Wise Agent
- Zendesk
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zowie
- iContact
Total integrations:
17
- AWeber
- Agile CRM
- Aircall
- Better Stack
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Dropbox
- Dropbox Business
- Duda
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- Intercom
- Keap
- Kit
- Lawmatics
- Loom
- Mailshake
- Microsoft Excel
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Site123
- Sitecore Experience Manager
- Slack
- Streak
- TeamViewer
- Thryv
- Trello
- Wave
- WhatsApp Business
- Wise Agent
- Zendesk
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zowie
- iContact
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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