Tidio vs Bloomreach Commerce Experience Cloud
Take a look at how Tidio and Bloomreach Commerce Experience Cloud stack up against each other across pricing, features, and support using feedback from real users like yourself. Tidio scores 4.7 out of 5 from 1413 reviews, while Bloomreach Commerce Experience Cloud has been rated 4.7 out of 5 from 543 reviews.
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At a Glance
Overview
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Blloomreach is a user-friendly, intuitive and powerful tool for email commerce. It offers a feature-rich selection of easy-to-use tools that combine webhooks and scenarios that lets users connect to any API so they can process data programmatically. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
No pricing information available
Reviewer's Segments
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Small Business
29.47%
Mid Market
47.88%
Enterprise
22.65%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
25
- ActiveCampaign for Marketing
- Adobe Analytics
- Adobe Commerce
- Adobe Experience Manager
- Agile CRM
- BigCommerce
- Brevo Marketing Platform
- Drupal
- Duda
- Dynamic Yield
- Ecwid
- Elastic Path
- Google Ads Formerly AdWords
- Google Analytics
- HubSpot
- HubSpot CRM
- Intuit Mailchimp
- Jimdo
- Kibo Commerce
- Mailchimp Transactional Email (Mandrill)
- MailerLite
- Marketo
- Omnisend
- OneTrust
- Oracle Commerce
- Pardot
- Pipedrive
- PostgreSQL
- SAP Commerce Cloud
- Salesforce CPQ Formerly SteelBrick
- Salesforce Platform
- Salesforce Sales Cloud
- Segment
- Shift4Shop
- Shopify
- Site123
- Snowflake
- Squarespace
- Testimonial
- TrustArc
- Wix
- WooCommerce
- Yotpo
- Zapier
- Zendesk Support Suite
- Zoho CRM
Total integrations:
25
- ActiveCampaign for Marketing
- Adobe Analytics
- Adobe Commerce
- Adobe Experience Manager
- Agile CRM
- BigCommerce
- Brevo Marketing Platform
- Drupal
- Duda
- Dynamic Yield
- Ecwid
- Elastic Path
- Google Ads Formerly AdWords
- Google Analytics
- HubSpot
- HubSpot CRM
- Intuit Mailchimp
- Jimdo
- Kibo Commerce
- Mailchimp Transactional Email (Mandrill)
- MailerLite
- Marketo
- Omnisend
- OneTrust
- Oracle Commerce
- Pardot
- Pipedrive
- PostgreSQL
- SAP Commerce Cloud
- Salesforce CPQ Formerly SteelBrick
- Salesforce Platform
- Salesforce Sales Cloud
- Segment
- Shift4Shop
- Shopify
- Site123
- Snowflake
- Squarespace
- Testimonial
- TrustArc
- Wix
- WooCommerce
- Yotpo
- Zapier
- Zendesk Support Suite
- Zoho CRM
Top Alternatives
Categories
Common categories include: E-Commerce Personalization Software.
Company Details
- By Tidio LLC
- Located in San Francisco
- Founded in 2013
- By Bloomreach Inc.
- Located in Mountain View, California, United States
- Founded in 2009
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