Tidio vs LiveChat

Take a look at how Tidio and LiveChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Tidio scores 4.7 out of 5 from 1413 reviews, while LiveChat has been rated 4.5 out of 5 from 747 reviews.
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Tidio Customer Service Software logo

Tidio

4.7
LiveChat Live Chat Software logo

LiveChat

10% off first payment + 30 day trial
4.5

( 747 )

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At a Glance
Tidio Customer Service Software logo
Tidio
Starting at:
$29.00//month
LiveChat Live Chat Software logo
LiveChat
Starting at:
$24.00/month
Overview
Tidio Customer Service Software logo
Tidio
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 1 images
Tidio Screenshots
Tidio screenshot 1
LiveChat Live Chat Software logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
LiveChat screenshot 1
LiveChat screenshot 2
LiveChat screenshot 3
LiveChat screenshot 4
LiveChat screenshot 5
LiveChat screenshot 6
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Pricing
Tidio Customer Service Software logo
Tidio
Free trial available
Free plan available
Billing type Perpetual License
Free
$0.00
/ one_time
Starter
$29.00
per / month
Growth
$59.00
per / month
Plus
$749.00
per / month
Premium
$2999.00
per / month
See all pricing
LiveChat Live Chat Software logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Tidio Customer Service Software logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
LiveChat Live Chat Software logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
Tidio Customer Service Software logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LiveChat Live Chat Software logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Tidio Customer Service Software logo
Tidio
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
LiveChat Live Chat Software logo
LiveChat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Tidio Customer Service Software logo
Tidio
  • Documentation
  • Live Online
  • Videos
  • Webinars
LiveChat Live Chat Software logo
LiveChat
  • Documentation
  • Live Online
  • Videos
  • Webinars
Integrations
Tidio Customer Service Software logo
Tidio
Total integrations: 25
  • 1CRM
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • Benchmark Email
  • BigCommerce
  • Brevo Marketing Platform
  • Clearbit
  • Domain.com
  • Dropbox Business
  • Duda
  • Easywp
  • Ecwid
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Google Analytics
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • HubSpot CRM
  • Inbenta Chatbots
  • Intuit Mailchimp
  • Jimdo
  • MailerLite
  • Omnisend
  • Pinecone
  • Pipedrive
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Squarespace
  • Survicate
  • TeamViewer
  • Testimonial
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • WooCommerce
  • Zendesk CRM
  • Zendesk Support Suite
  • Zoho CRM
  • Zowie
LiveChat Live Chat Software logo
LiveChat
Total integrations: 27
  • 1CRM
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • Benchmark Email
  • BigCommerce
  • Brevo Marketing Platform
  • Clearbit
  • Domain.com
  • Dropbox Business
  • Duda
  • Easywp
  • Ecwid
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Google Analytics
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • HubSpot CRM
  • Inbenta Chatbots
  • Intuit Mailchimp
  • Jimdo
  • MailerLite
  • Omnisend
  • Pinecone
  • Pipedrive
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Squarespace
  • Survicate
  • TeamViewer
  • Testimonial
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • WooCommerce
  • Zendesk CRM
  • Zendesk Support Suite
  • Zoho CRM
  • Zowie
Top Alternatives
Tidio Customer Service Software logo
Tidio
See all alternatives
LiveChat Live Chat Software logo
LiveChat
See all alternatives
Company Details
Tidio Customer Service Software logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013
LiveChat Live Chat Software logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002
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