Tidio vs Respond.io

Take a look at how Tidio and Respond.io stack up against each other across pricing, features, and support using feedback from real users like yourself. Tidio scores 4.7 out of 5 from 1413 reviews, while Respond.io has been rated 4.8 out of 5 from 152 reviews.
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Tidio logo

Tidio

4.7
(1,413)
Respond.io logo

Respond.io

4.8
(152)
At a Glance
Tidio logo
Tidio
Starting at:
$19.00/month
Respond.io logo
Respond.io
Starting at:
$99.00/month
Overview
Tidio logo
Tidio
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
Respond.io logo
Respond.io
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Respond.io
View 7 images
Respond.io Screenshots
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Pricing
Tidio logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Respond.io logo
Respond.io
Free trial available
Free plan available
Billing type Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
See all pricing
Reviewer's Segments
Tidio logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Respond.io logo
Respond.io
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
Deployment
Tidio logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Respond.io logo
Respond.io
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Tidio logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Respond.io logo
Respond.io
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Tidio logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Respond.io logo
Respond.io
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Tidio logo
Tidio
Total integrations: 9
  • Agile CRM
  • Copper
  • Freshdesk
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • HubSpot CRM
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Microsoft Teams
  • Nimble
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Testimonial
  • Twilio
  • WhatsApp Business
  • Wix
  • Zendesk
  • Zoho CRM
Respond.io logo
Respond.io
Total integrations: 15
  • Agile CRM
  • Copper
  • Freshdesk
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • HubSpot CRM
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Microsoft Teams
  • Nimble
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Testimonial
  • Twilio
  • WhatsApp Business
  • Wix
  • Zendesk
  • Zoho CRM
Top Alternatives
Tidio logo
Tidio
See all alternatives
Respond.io logo
Respond.io
See all alternatives
Company Details
Tidio logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013
Respond.io logo
Respond.io
  • By respond.io
  • Located in Kuala Lumpur, Malaysia
  • Founded in 2017