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Zendesk Chat
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At a Glance
Overview
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Outgrow is specifically designed for professional marketers and lets users leverage advanced features that ensure the best results for online quizzes. Outgrow uses strong content to boost marketing efforts, and increase conversion, engagement, and overall reach. It has a drag-and-drop online quiz... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Freelancer Limited
$22.00
/ month
Freelancer
$45.00
/ month
Startup Special
$85.00
/ year
Essentials
$115.00
/ month
Business
$720.00
/ month
Pros and Cons
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
- Great selection of interactive quiz templates
- Ability to go beyond quizzes with tools to build chatbots, suggestions or calculators
- Excellent analytics and performance metrics
- Supports payment integrations
- May be a bit complex for beginners
- Branding can be removed only in the top pricing tier
Reviewer's Segments
Insufficient data to show segment split
Small Business
84.25%
Mid Market
13.19%
Enterprise
2.56%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
13
- Adobe Commerce (Magento Commerce)
- Adobe Marketo Engage
- Aircall
- BenchmarkONE
- Campaign Monitor
- Dropbox
- Dropbox Business
- Drupal
- Duda
- GetResponse
- Gmail
- Google Ads Formerly AdWords
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- Hootsuite
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Loom
- Meta for Business
- Microsoft Excel
- Pardot
- Pipedrive
- Shopify
- Sitecore Experience Manager
- TeamViewer
- Unbounce
- WhatsApp Business
- Zapier
- Zowie
Total integrations:
19
- Adobe Commerce (Magento Commerce)
- Adobe Marketo Engage
- Aircall
- BenchmarkONE
- Campaign Monitor
- Dropbox
- Dropbox Business
- Drupal
- Duda
- GetResponse
- Gmail
- Google Ads Formerly AdWords
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- Hootsuite
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Loom
- Meta for Business
- Microsoft Excel
- Pardot
- Pipedrive
- Shopify
- Sitecore Experience Manager
- TeamViewer
- Unbounce
- WhatsApp Business
- Zapier
- Zowie
Top Alternatives
Categories
Common categories include: Chatbots Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By Outgrow Co.
- Located in New York, NY, United States
- Founded in 2016
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