ActiveCampaign for Marketing vs Zendesk Support Suite
Take a look at how
ActiveCampaign for Marketing
and
Zendesk Support Suite
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
ActiveCampaign for Marketing
scores
4.5
out of 5 from
10875
reviews, while
Zendesk Support Suite
has been rated
4.3
out of 5 from
5770
reviews.
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Methodology
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At a Glance
Overview
ActiveCampaign is an integrated marketing tool that easily automates email marketing strategies and creates targeted campaigns. While automated marketing is a core component of the system, ActiveCampaign is a powerful tool that can do so much more. The software is known for being able to deliver ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Pros and Cons
- Powerful email builder
- Machine learning enabled helps boost marketing results
- Seamlessly integrates with automations
- On-site chat is an additional, paid add on
- Advanced feature are complicated to use and navigate.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
92.75%
Mid Market
6.42%
Enterprise
0.83%
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
30
- Aircall
- Airmeet
- Asana
- Authorize.Net
- Basecamp
- Better Stack
- BigCommerce
- BigContacts
- Bitbucket
- Box
- Bubble
- Calendly
- Clearout
- ClickFunnels
- ClickUp
- Clockify
- Close
- Confluence
- Constant Contact
- Copper
- Demio
- DocuSign
- Dropbox
- Dropbox Business
- Elementor Hosting
- EverWebinar
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Analytics
- Google Calendar
- Google Forms
- Harvest
- Hello Bar
- HubSpot
- Hubstaff
- Instapage
- Intercom
- Intuit Mailchimp
- Involve.Me
- Kajabi
- Lucidchart
- Microsoft Excel
- Microsoft Teams
- Miro
- OneDrive
- PayPal Payments Pro
- Pipedrive
- ProjectManager
- Quickbase
- RescueTime
- Shopify
- Slack
- Smartsheet
- Stripe
- SugarCRM
- SurveyMonkey
- Swipe Pages
- SysTools IMAP Migration Tool
- Systeme
- TeamViewer
- Thinkific
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Unbounce
- WebinarGeek
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoho One
- Zoom
- eWebinar
Total integrations:
60
- Aircall
- Airmeet
- Asana
- Authorize.Net
- Basecamp
- Better Stack
- BigCommerce
- BigContacts
- Bitbucket
- Box
- Bubble
- Calendly
- Clearout
- ClickFunnels
- ClickUp
- Clockify
- Close
- Confluence
- Constant Contact
- Copper
- Demio
- DocuSign
- Dropbox
- Dropbox Business
- Elementor Hosting
- EverWebinar
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Analytics
- Google Calendar
- Google Forms
- Harvest
- Hello Bar
- HubSpot
- Hubstaff
- Instapage
- Intercom
- Intuit Mailchimp
- Involve.Me
- Kajabi
- Lucidchart
- Microsoft Excel
- Microsoft Teams
- Miro
- OneDrive
- PayPal Payments Pro
- Pipedrive
- ProjectManager
- Quickbase
- RescueTime
- Shopify
- Slack
- Smartsheet
- Stripe
- SugarCRM
- SurveyMonkey
- Swipe Pages
- SysTools IMAP Migration Tool
- Systeme
- TeamViewer
- Thinkific
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Unbounce
- WebinarGeek
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoho One
- Zoom
- eWebinar
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By ActiveCampaign
- Located in Chicago, IL
- Founded in 2003
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
