Zendesk Support Suite vs ActiveCampaign for Marketing
Take a look at how Zendesk Support Suite and ActiveCampaign for Marketing stack up against each other across pricing, features, and support using feedback from real users like yourself. Zendesk Support Suite scores 4.3 out of 5 from 5770 reviews, while ActiveCampaign for Marketing has been rated 4.5 out of 5 from 10875 reviews.
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At a Glance
Overview
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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ActiveCampaign is an integrated marketing tool that easily automates email marketing strategies and creates targeted campaigns. While automated marketing is a core component of the system, ActiveCampaign is a powerful tool that can do so much more. The software is known for being able to deliver ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
No pricing information available
Pros and Cons
Not enough data available.
Not enough data available.
- Powerful email builder
- Machine learning enabled helps boost marketing results
- Seamlessly integrates with automations
- On-site chat is an additional, paid add on
- Advanced feature are complicated to use and navigate.
Reviewer's Segments
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Small Business
92.75%
Mid Market
6.42%
Enterprise
0.83%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
59
- Aircall
- Airmeet
- Asana
- Authorize.Net
- Basecamp
- BigCommerce
- BigContacts
- Bitbucket
- Box
- Bubble
- Calendly
- Clearout
- ClickFunnels
- ClickUp
- Clockify
- Close
- Confluence
- Constant Contact
- Copper
- Demio
- DocuSign
- Dropbox
- Dropbox Business
- Elementor Hosting
- EverWebinar
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Forms
- Harvest
- Hello Bar
- HubSpot
- Hubstaff
- Instapage
- Intercom
- Intuit Mailchimp
- Involve.Me
- Kajabi
- Lucidchart
- Microsoft Excel
- Microsoft Teams
- Miro
- OneDrive
- PayPal Payments Pro
- Pipedrive
- ProjectManager
- Quickbase
- RescueTime
- Shopify
- Slack
- Smartsheet
- Stripe
- SugarCRM
- SurveyMonkey
- Swipe Pages
- Systeme
- TeamViewer
- Thinkific
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Unbounce
- WebinarGeek
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoho One
- Zoom
- eWebinar
Total integrations:
30
- Aircall
- Airmeet
- Asana
- Authorize.Net
- Basecamp
- BigCommerce
- BigContacts
- Bitbucket
- Box
- Bubble
- Calendly
- Clearout
- ClickFunnels
- ClickUp
- Clockify
- Close
- Confluence
- Constant Contact
- Copper
- Demio
- DocuSign
- Dropbox
- Dropbox Business
- Elementor Hosting
- EverWebinar
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Forms
- Harvest
- Hello Bar
- HubSpot
- Hubstaff
- Instapage
- Intercom
- Intuit Mailchimp
- Involve.Me
- Kajabi
- Lucidchart
- Microsoft Excel
- Microsoft Teams
- Miro
- OneDrive
- PayPal Payments Pro
- Pipedrive
- ProjectManager
- Quickbase
- RescueTime
- Shopify
- Slack
- Smartsheet
- Stripe
- SugarCRM
- SurveyMonkey
- Swipe Pages
- Systeme
- TeamViewer
- Thinkific
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Unbounce
- WebinarGeek
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoho One
- Zoom
- eWebinar
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By ActiveCampaign
- Located in Chicago, IL
- Founded in 2003
