Zendesk Support Suite vs ClickUp
Take a look at how
Zendesk Support Suite
and
ClickUp
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Zendesk Support Suite
scores
4.3
out of 5 from
5770
reviews, while
ClickUp
has been rated
4.7
out of 5 from
9320
reviews.
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offers objective and comprehensive comparisons to help you find the best
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Zendesk Support Suite
4.3
( 5,770 )
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At a Glance
Overview
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
More than just a task management tool, ClickUp is a 360-degree productivity suite that offers functionalities that expand and scale together with a business’ evolving needs. With more than 15 views and over 35 apps, it allows teams of all sizes from across different disciplines to set strategic p... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free Forever
$0.00
/ month
Unlimited
$9.00
/ month
Business
$19.00
/ month
Business Plus
$29.00
/ month
Enterprise
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Customizable dashboards
- Features and functions best suited for solopreneurs and small teams
- Comprehensive freemium plan
- Built-in chat feature for both private and public communication
- Offers extensive features with the option to customize under the free plan.
- Onboarding process can be complicated
- No built-in video conferencing feature
- Additional customizable features will require an annual fee
- Platform can easily overwhelm new users
Reviewer's Segments
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Small Business
79.66%
Mid Market
16.33%
Enterprise
4.01%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
60
- 10Web
- 800.com
- Adobe XD
- Aircall
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Authorize.Net
- Automate.io
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Box
- Calendar
- Calendly
- Canny
- ChatArt
- ClickUp
- Clockify
- Cloudzy
- Confluence
- Constant Contact
- Copy.ai
- Dropbox
- Dropbox Business
- Findstack
- Fiverr
- Flowrite
- Frase.io
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Glide
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Forms
- Google Workspace
- Grammarly
- Harvest
- Helpdesk
- HostWP.io
- HubSpot
- HubSpot CRM
- Hubstaff
- Imagify
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jira
- Jotform
- Jotform Apps
- Jotform Tables
- Landbot
- Litmus
- Loom
- Lucidchart
- Mailture
- Make
- Microsoft Excel
- Microsoft Teams
- Miro
- MyOwnConference
- Nifty
- OneDrive
- Pinecone
- Pipedrive
- Reclaim Ai
- RescueTime
- Rewind AI
- Rize
- Rocketlane
- Shift4Shop
- Shopify
- Slack
- Smartsheet
- Stract
- Stripe
- SugarCRM
- SurveyMonkey
- TeamViewer
- Tidio
- Time Doctor
- Toggl
- Toptal
- Trainual
- Trello
- Twenty
- Twilio
- Wiz
- Wrike
- Writer
- Writesonic
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Support Suite
- Zendesk Talk
- Zoho CRM
- Zoom
- ruttl
Total integrations:
63
- 10Web
- 800.com
- Adobe XD
- Aircall
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Authorize.Net
- Automate.io
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Box
- Calendar
- Calendly
- Canny
- ChatArt
- ClickUp
- Clockify
- Cloudzy
- Confluence
- Constant Contact
- Copy.ai
- Dropbox
- Dropbox Business
- Findstack
- Fiverr
- Flowrite
- Frase.io
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Glide
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Forms
- Google Workspace
- Grammarly
- Harvest
- Helpdesk
- HostWP.io
- HubSpot
- HubSpot CRM
- Hubstaff
- Imagify
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jira
- Jotform
- Jotform Apps
- Jotform Tables
- Landbot
- Litmus
- Loom
- Lucidchart
- Mailture
- Make
- Microsoft Excel
- Microsoft Teams
- Miro
- MyOwnConference
- Nifty
- OneDrive
- Pinecone
- Pipedrive
- Reclaim Ai
- RescueTime
- Rewind AI
- Rize
- Rocketlane
- Shift4Shop
- Shopify
- Slack
- Smartsheet
- Stract
- Stripe
- SugarCRM
- SurveyMonkey
- TeamViewer
- Tidio
- Time Doctor
- Toggl
- Toptal
- Trainual
- Trello
- Twenty
- Twilio
- Wiz
- Wrike
- Writer
- Writesonic
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Support Suite
- Zendesk Talk
- Zoho CRM
- Zoom
- ruttl
Top Alternatives
Categories
Common categories include: IT Service Management Tools.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By Mango Technologies, Inc.
- Located in San Diego, California, United States
- Founded in 2017
